Health Clerk

Serco; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Free parking

Uniforms

Wellbeing resources

Job summary

Serco is recruiting a Health Clerk for Holsworthy Health Centre, a Defence health facility. This part-time role (15 hours across Tuesday and Friday) provides essential clerical and administrative support to clinical staff in a multidisciplinary setting.

Based at Holsworthy, you’ll help manage health records, coordinate appointments, and support day-to-day clinic operations in a controlled environment on-base.

Qualifications

• Minimum 1 year of full-time (or part-time equivalent) experience in an administrative role, preferably in medical setting.
• Completion of a medical terminology course from an RTO, or willingness to complete.
• Strong oral and written communication skills and ability to work within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems.

Responsibilities

• Provide fast, accurate clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records in line with privacy and compliance standards.
• Coordinate appointments and liaise with internal and external health service providers.
• Prepare reports and assist with auditing activities to support governance.
• Support clinic operations through filing, mail distribution, and stationery orders.

Skills

Administrative experience

Medical receptionist

Multidisciplinary teamwork

Communication skills

Education

Medical terminology course (RTO)

Tools

Electronic health records

Job description

CNSW – Health Clerk – Holsworthy Health Centre – Part Time, 15 hours (Tuesday and Friday)

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s on offer

• Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
• Safe, respectful environment – professional, health focused patient cohort
• Collaborative team – feel valued and supported in a multidisciplinary team
• No financial transactions – focus on clerical and administrative support only
• Civilian role – be part of the mission without wearing the uniform
• Practical perks – free parking and uniforms
• Wellbeing support – mental health resources and lifestyle discounts

About the Holsworthy Health Centre

Located 25 kilometres SW of central Sydney. Located on a 20,000-hectare base, it comprises of a 41-bed low dependency ward which operates 24/7. Services provided include primary medical, aviation & underwater medical, nursing, dental, mental health, pharmaceutical and physiotherapy. The base is also home to the Defence Force Correctional Establishment where detainees are visited by RNs daily. Standard hours of operation are generally 0730-1530 Monday to Friday (depending on role requirements and specific craft groups required for weekend and on-call shifts).

What you’ll do

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

What you bring

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded.

Who we are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.