Defence Airport Terminal Operator

servicestream; Darwin; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career development

Discounts for hundreds of businesses

Parental, cultural, community service,

Defence leave options

Job summary

Service Stream is expanding its Defence division and seeking an Airline Terminal Officer for the RAAF Darwin base. This permanent, full-time role supports maintenance of defence base services across the Northern Territory and South Australia.

You will assist passengers, manage baggage, operate ground support equipment, and ensure safety and security compliance. The ideal candidate has aviation or airport operations experience, holds or can obtain necessary licensing, and can work in a

Qualifications

• Background in aviation, airport operations, or customer service.
• Qualified to drive light and medium rigid vehicles.
• Experience with baggage handling and cargo preparation is a plus.
• Hold or obtain forklift licensing if required.

Responsibilities

• Assist passengers during check-in, boarding and disembarkation.
• Handle baggage operations including loading, unloading and transfer.
• Operate ground service equipment in line with safety protocols.
• Conduct aircraft turnaround services including cleaning and restocking.
• Monitor safety and report irregularities to relevant authorities.
• Coordinate with airline staff, ground crew and airport authorities.
• Ensure compliance with aviation security and WHS standards.
• Respond to passenger inquiries with accurate flight information.

Skills

Aviation background

Airport operations

Customer service

Safety consciousness

Education

Certificate III in Aviation (Flight Operations)

Air Operator Certificate (AOC)

Aviation Security Identification Card (ASIC)

Tools

Ground service equipment operation

Drive Light Rigid

Drive Medium Rigid

Forklift licensing

Job description

Service Stream is expanding its Defence division and seeking an Airline Terminal Officer for the RAAF Darwin base. This permanent, full-time role supports maintenance of defence base services across the Northern Territory and South Australia.

You will assist passengers, manage baggage, operate ground support equipment, and ensure safety and security compliance. The ideal candidate has aviation or airport operations experience, holds or can obtain necessary licensing, and can work in a