Aviation Ground Services Officer – Defence (Darwin)

Connect Sydney; Darwin; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Career development

Employee discounts

Paid leave

Diversity and inclusion

Job summary

Service Stream is seeking an Airline Terminal Officer to support passenger and baggage handling, aircraft servicing and turnaround at Darwin’s RAAF base. You will uphold aviation safety standards while coordinating with airline staff and authorities.

The role requires experience in aviation operations, driving on airside and loaders, plus certs (AOC, ASIC). Australian citizenship and security clearance are essential.

Qualifications

• Experience in aviation or airport operations and customer service is required.
• Proven ability to follow safety protocols and regulatory procedures.
• Demonstrated communication and teamwork in fast-paced shifts.

Responsibilities

• Assist passengers during check-in, boarding, and disembarkation with courtesy.
• Manage baggage operations including loading, unloading, sorting and transfer.
• Operate ground service equipment (tugs, belt loaders, air stairs) safely.
• Perform aircraft turnaround tasks such as cleaning and restocking.
• Monitor for safety issues and report irregularities to authorities.
• Coordinate with airline staff and ground crew to ensure smooth operations.

Skills

Aviation operations

Customer service

Safety compliance

Strong communication

Team collaboration

Shift work experience

Education

Certificate III in Aviation (Flight Operations)

Air Operator Certificate (AOC)

Aviation Security Identification Card (ASIC)

Tools

Drive on Airside

Prepare Freight for Flight

Check in Aircraft Passengers

Marshal Aircraft

WHS Procedures in Remote Pilot Aircraft Systems

Forklift licensing

Job description

Service Stream is seeking an Airline Terminal Officer to support passenger and baggage handling, aircraft servicing and turnaround at Darwin’s RAAF base. You will uphold aviation safety standards while coordinating with airline staff and authorities.

The role requires experience in aviation operations, driving on airside and loaders, plus certs (AOC, ASIC). Australian citizenship and security clearance are essential.