Debt Recovery Specialist – AR & Collections

Pilot Partners; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Training opportunities

Wellness activities

Social club

Job summary

Pilot Partners, a leading Brisbane accounting firm, invites applications for a Debt Recovery Officer. You will manage accounts receivable, chase overdue invoices, and work with clients to resolve debts while maintaining professional communications.

Experience in commercial collections, strong numeric and analytical skills, and familiarity with MS Office are essential. This on-site role supports balance between service and accuracy in client accounts.

Qualifications

• Experience in debt collection or accounts receivable within commercial environments.
• Strong communication skills and ability to handle difficult client conversations professionally.
• Attention to detail and ability to interpret aged debtor reports.

Responsibilities

• Manage and maintain the accounts receivable ledger ensuring accuracy and timeliness.
• Monitor aged debtors and prioritise collection activity.
• Contact clients by phone to discuss balances and terms.
• Negotiate payment plans and resolve declined payments.
• Prepare and issue statements and invoices to clients.
• Produce AR and debt recovery reports and highlight issues.

Skills

Debt collection

Accounts receivable

Communication

Attention to detail

Microsoft Office

Education

Certificate IV or Diploma in Accounting

Tools

Practice Management

Document Management Systems

Job description

Pilot Partners, a leading Brisbane accounting firm, invites applications for a Debt Recovery Officer. You will manage accounts receivable, chase overdue invoices, and work with clients to resolve debts while maintaining professional communications.

Experience in commercial collections, strong numeric and analytical skills, and familiarity with MS Office are essential. This on-site role supports balance between service and accuracy in client accounts.