Data Entry & Scheduling Specialist

Alan Taylor Air Conditioning; Newcastle-Maitland; On-site; AUD 45,000 - 65,000; Full time

Job summary

Alan Taylor Air Conditioning in Raymond Terrace, NSW, is seeking a data entry and scheduling assistant to support a busy service team. You will enter customer details accurately, update job information, and coordinate appointments with field technicians.

The role involves answering calls and emails, liaising with customers, and keeping paperwork organised. Experience with office software and a proactive, detail‑oriented approach will help you thrive in a fast paced environment.

Qualifications

• Experience with accurate data entry and updating customer records.
• Experience scheduling and coordinating jobs and appointments.
• Strong communication with customers and field technicians.
• Proficient in handling calls and emails and maintaining organised paperwork.

Responsibilities

• Accurate data entry and maintenance of customer records.
• Scheduling and co-ordination of jobs and appointments.
• Liaising with customers and field technicians.
• Answering phone calls and responding to emails.
• Updating job information and ensuring schedules are kept up to date.
• General office admin and keeping paperwork organised.

Skills

Data entry

Scheduling

Customer liaison

Phone handling

Email management

Tools

MS Office

Job description

Alan Taylor Air Conditioning in Raymond Terrace, NSW, is seeking a data entry and scheduling assistant to support a busy service team. You will enter customer details accurately, update job information, and coordinate appointments with field technicians.

The role involves answering calls and emails, liaising with customers, and keeping paperwork organised. Experience with office software and a proactive, detail‑oriented approach will help you thrive in a fast paced environment.