Administrative Assistant — Scheduling & Service Support

Extra mIle Air and Solar; Newcastle City Council; On-site; AUD 50,000 - 60,000; Full time

Job summary

Extra Mile Air & Solar in Sandgate NSW is looking for a friendly Admin Assistant to support the day-to-day running of the air conditioning office. You will handle calls, bookings, data entry, and quotes, helping ensure jobs are scheduled efficiently and customers receive great service.

Hours are Mon-Fri, about 30-38 per week, with training provided and room to grow as you learn our systems like Service M8. No prior air knowledge required; attention to detail is key.

Qualifications

• Friendly phone manner and good communication skills.
• Reliable, organised and detail-oriented.
• Basic computer skills; comfortable with email, Apple products and Pages.
• Able to follow instructions and willing to learn.
• Team player with initiative.

Responsibilities

• Answering phone calls and emails.
• Booking jobs and confirming appointments with customers.
• Entering customer details and updating job information.
• Assisting with quotes and paperwork.
• Supporting our admin team and technicians.
• General office duties, filing and keeping things organised.
• Using systems such as Service M8.

Skills

Phone etiquette

Communication

Reliability

Organised

Attention to detail

Basic computer skills

Email use

Pages app

Apple products

Team player

Willing to learn

Tools

Service M8

Job description

Extra Mile Air & Solar in Sandgate NSW is looking for a friendly Admin Assistant to support the day-to-day running of the air conditioning office. You will handle calls, bookings, data entry, and quotes, helping ensure jobs are scheduled efficiently and customers receive great service.

Hours are Mon-Fri, about 30-38 per week, with training provided and room to grow as you learn our systems like Service M8. No prior air knowledge required; attention to detail is key.