Data Centre Technician - Critical Facility Operations (24/7)

NEXTDC; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

NEXTDC is expanding its hyperscale data centre team in West Footscray. We are seeking a Data Centre Technician with a mechanical or electrical background to join our facilities team on a 24/7 roster.

You will receive full on-job training covering mechanical systems (CRAC units, chillers, HVAC), electrical (UPS, generators, PDUs), cabling, monitoring, and fire protection. The role emphasizes hands-on facility operations in a mission-critical environment, not IT-focused work.

Qualifications

• Engineering background (Mechanical/Electrical) or Trade Certification (desirable)
• Mechanical/HVAC/electrical/building services background (highly regarded)
• Basic data centre & cabling knowledge (desirable)
• Strong troubleshooting and problem-solving skills
• Strong customer service, communication skills, and proactive attitude
• Australian Citizenship required to obtain and maintain the necessary security clearance for the role

Responsibilities

• Assist with vendor management for maintenance of all core mechanical and electrical systems
• Support 24/7 critical operations through monitoring, maintenance, troubleshooting, and timely incident escalation to meet uptime commitments.
• Attend to Remote Hands requests such as Rack Power ups
• Collaborate with internal teams and customers to deliver seamless operations and support installations.
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Undertaking regular manual handling duties as required

Skills

Troubleshooting

Customer service

Mechanical experience

Electrical knowledge

Education

Engineering background/Trade Certification

Tools

BMS

Job description

NEXTDC is expanding its hyperscale data centre team in West Footscray. We are seeking a Data Centre Technician with a mechanical or electrical background to join our facilities team on a 24/7 roster.

You will receive full on-job training covering mechanical systems (CRAC units, chillers, HVAC), electrical (UPS, generators, PDUs), cabling, monitoring, and fire protection. The role emphasizes hands-on facility operations in a mission-critical environment, not IT-focused work.