Facilities Technician — 24/7 Data Centre Ops & Training

Nextdc; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

NEXTDC is expanding its data centre facilities team in West Footscray, Melbourne. We seek a Trades or Technical individual with a mechanical or electrical background to join our 24/7 Data Centre Technician role within a mission‑critical environment.

On‑the‑job training will bring you up to speed on mechanical systems (CRAC, chillers, HVAC), electrical distribution (UPS, generators, power distribution), cabling, and fire protection.

Qualifications

• Engineering background (Mechanical/Electrical) or Trade Certification.
• Mechanical/HVAC/electrical/building services background.
• Basic data centre & cabling knowledge.
• Strong troubleshooting and problem‑solving skills.
• Strong customer service, communication skills, and proactive attitude.
• Australian Citizenship required to obtain and maintain the necessary security clearance.

Responsibilities

• Assist with vendor management for maintenance of all core mechanical and electrical systems.
• Support 24/7 critical operations through monitoring, maintenance, troubleshooting, and timely incident escalation to meet uptime commitments.
• Attend to Remote Hands requests such as Rack Power ups.
• Collaborate with internal teams and customers to deliver seamless operations and support installations.
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Undertaking regular manual handling duties as required.

Skills

Troubleshooting

Customer service

Communication

Proactive attitude

Team collaboration

Education

Engineering background (Mechanical/Electrical)

Trade Certification

Tools

Data centre cabling knowledge

Job description

NEXTDC is expanding its data centre facilities team in West Footscray, Melbourne. We seek a Trades or Technical individual with a mechanical or electrical background to join our 24/7 Data Centre Technician role within a mission‑critical environment.

On‑the‑job training will bring you up to speed on mechanical systems (CRAC, chillers, HVAC), electrical distribution (UPS, generators, power distribution), cabling, and fire protection.