24/7 Data Centre Technician

NEXTDC; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Opportunity for career progression

Inclusive and values-driven working environment

Work on landmark infrastructure projects

Job summary

A leading technology company in Melbourne is seeking a Data Centre Technician. This entry-level role involves full on-the-job training in data centre facility management. Responsibilities include delivering electrical and data services, assisting with vendor management, and monitoring facility systems. Candidates should possess excellent customer service skills and a passion for telecommunications. A diverse and inclusive workplace with growth opportunities awaits those interested in shaping Australia's digital economy.

Qualifications

• Excellent customer-service and communication skills.
• Basic knowledge of data centres and data cabling is desirable.
• A passion for learning about telecommunications.

Responsibilities

• Deliver cabling, electrical and data services to customer racks.
• Attend to Remote Hands requests.
• Assist with vendor management for system maintenance.

Skills

Customer service

Communication skills

Problem-solving

Basic knowledge of data centres

Cabling and cable management

Education

TAFE Certificate in Telecommunications

Trade certificates (Electrician/HVAC Technician)

Job description

At NEXTDC we are building the heart of Australia’s high‑tech future. We design, build and operate world‑class, next‑generation data centres, using cutting‑edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

NEXTDC is an exciting ASX 100‑listed technology company, operating 16 data centres across 7 major cities in Australia, with future national and international expansions in planning. Our culture is built on collaboration, innovation & an unrelenting focus on customer‑centric service, empowering our people to grow alongside the company.

Job Description

We are currently looking for a Trades or Technical individual to join our facilities team as a Data Centre Technician, working on a 24/7 basis in Tullamarine. In this entry‑level role you will receive full on‑the‑job training to master all aspects of data centre facility management and critical infrastructure – cooling, electrical, cabling, building monitoring and fire systems.

• The successful candidate will work a 4–5–5 rotating shift roster: day shifts 7 am‑7 pm and night shifts 7 pm‑7 am.

Key Responsibilities

• Deliver cabling, electrical and data services to customer racks and designated areas.
• Attend to Remote Hands requests.
• Assist with vendor management for maintenance of core electrical and mechanical systems.
• Identify and resolve facility problems in a timely manner.
• Monitor building management/ monitoring systems 24/7 and promptly escalate issues internally or to vendors.
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Perform manual handling duties as required.

From time to time, during shifts you may need to travel between sites.

Qualifications

• Excellent customer‑service and communication skills with a ‘can‑do’ attitude.
• Basic knowledge of data centres, data cabling and cable management (desirable).
• A passion for learning about telecommunications and how things work.
• Keen interest in troubleshooting and problem‑solving.
• TAFE Certificate in Telecommunications (desirable).
• Trade certificates (Electrician/HVAC Technician) (desirable).

Candidates must be Australian citizens due to security clearance requirements.

Additional Information

• Opportunity to deliver landmark infrastructure projects shaping Australia’s digital economy.
• A values‑driven culture built on innovation, collaboration and growth.
• An inclusive, diverse and values‑driven working environment.
• Great opportunities to progress within the company as it grows.

Our mission is to continue building a diverse and inclusive workforce that reflects the communities we operate in.

Make NEXTDC your next move.