Data Center Technician - Critical Infra & Cloud Support

Live North West Qld

New South Wales

On-site

AUD 70,000 - 110,000

Full time

4 days ago

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Job summary

Live North West Qld is seeking an experienced Data Centre Technician to support, maintain, and improve our critical data centre infrastructure in Australia. You will install, configure, test, troubleshoot, upgrade, and decommission hardware while ensuring safety and reliability of cloud services.

You will liaise with engineering teams, vendors, and stakeholders, manage incidents, and follow SOPs to meet site rules and SLAs.

Qualifications

Experience as Data Centre Technician with rack and stack, deployment, maintenance, troubleshooting, and decommissioning.
Strong hands-on technical capability combined with communication and stakeholder management.
Planning, accountability and adaptability.
Customer focus and collaboration.

Responsibilities

Completes moderately complex and/or ambiguous assigned tasks in accordance with project requirements.
Collaborates with team to deliver impactful work and support team objectives.
Follows procedures to identify and resolve moderately complex or non-routine issues, escalating as needed.
Collects and reviews data to troubleshoot errors and help address routine issues.
Replaces server components, upgrades servers, and maintains hardware for lifecycle.
Installs power distribution units and replacement hardware.
Implements network communications and solutions, including cabling and networking equipment.
Monitors ticketing environment and adheres to SLAs, documenting resolutions.