Data Center Technician - Australia - Cambridge - On-Site

Live North West Qld; New South Wales; On-site; AUD 70,000 - 110,000; Full time

Job summary

Live North West Qld is seeking an experienced Data Centre Technician to support, maintain, and improve our critical data centre infrastructure in Australia. You will install, configure, test, troubleshoot, upgrade, and decommission hardware while ensuring safety and reliability of cloud services.

You will liaise with engineering teams, vendors, and stakeholders, manage incidents, and follow SOPs to meet site rules and SLAs.

Qualifications

• Experience as Data Centre Technician with rack and stack, deployment, maintenance, troubleshooting, and decommissioning.
• Strong hands-on technical capability combined with communication and stakeholder management.
• Planning, accountability and adaptability.
• Customer focus and collaboration.

Responsibilities

• Completes moderately complex and/or ambiguous assigned tasks in accordance with project requirements.
• Collaborates with team to deliver impactful work and support team objectives.
• Follows procedures to identify and resolve moderately complex or non-routine issues, escalating as needed.
• Collects and reviews data to troubleshoot errors and help address routine issues.
• Replaces server components, upgrades servers, and maintains hardware for lifecycle.
• Installs power distribution units and replacement hardware.
• Implements network communications and solutions, including cabling and networking equipment.
• Monitors ticketing environment and adheres to SLAs, documenting resolutions.

Skills

Hands-on technical capability

Communication

Stakeholder management

Planning

Accountability

Resilience

Adaptability

Customer focus

Collaboration

Job description

What Data Center Technician Australia Cambridge... NSW

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Job Description Are you an experienced Data Centre Technician with expertise across rack and stack, deployment, maintenance, troubleshooting, and decommissioning? Do you thrive in fast-paced, mission-critical environments, enjoy solving complex technical challenges, and work effectively with diverse stakeholders? If so, we\u2019d love to hear from you. As an Oracle Data Centre Technician, you\u2019ll play a key role in supporting, maintaining, and continuously improving our world-class data centre infrastructure. Acting as a technical liaison between engineering teams, vendors, stakeholders, and the data centre environment, you\u2019ll help ensure the reliability, availability, safety, and performance of critical infrastructure and cloud services. You\u2019ll be responsible for installing, configuring, testing, troubleshooting, maintaining, upgrading, and decommissioning data centre hardware and supporting infrastructure. You\u2019ll respond to incidents, perform preventative maintenance, maintain accurate asset and spare-parts inventory, and follow established operational procedures and safety standards. Success in this role requires strong hands-on technical capability combined with communication, stakeholder management, planning, accountability, resilience, adaptability, customer focus, and collaboration. You\u2019ll be expected to take initiative, manage competing priorities, communicate risks early, and contribute positively to a respectful, inclusive, and high-performing team culture. 4e2 Responsibilities Key Responsibilities + Completes moderately complex and/or ambiguous assigned tasks in accordance with project requirements. Shifts priorities and resources according to team needs, with some direction. + Collaborates with team to deliver impactful work and provide support for team objectives. Leverages understanding of business, stakeholder, and/or customer needs to build partnerships within immediate and related teams. + Follows procedures to identify and resolve moderately complex or non-routine issues, escalating as needed. Collects and reviews data and/or information to troubleshoot errors, and helps team address routine issues. + Actively seeks to build new knowledge and learn new skills and/or tools in one\u2019s area of specialization and relevant domains. Listens to, addresses, and seeks feedback, and role models proactively pursuing training to improve performance. + Recommends ideas to increase efficiency and effectiveness of non-standard processes, protocols, and workflows. + Replaces server components, upgrades servers, and proactively maintains hardware to ensure efficient performance for its entire lifecycle, leveraging established protocols and guidelines. + Installs power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed. + Implements designed and defined network communications and solutions, including cabling and networking equipment environments. + Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free, with limited supervision. + Monitors and responds in ticketing environment, guiding less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, documenting steps or resolutions involved in maintaining the environments. + Drives adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, signs-off within a data center and/or customer site environments. + Upholds required established security procedures, considering applicable local regulations -Ensures compliance with health and safety guidelines...