Senior Data Center Support Services Technician

Oracle Corporation; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Oracle is seeking an experienced Data Centre Technician to support, maintain, and improve data centre infrastructure, coordinating with engineering teams, vendors, and stakeholders to ensure reliability, availability, safety, and performance of critical systems and cloud services.

The role involves hands-on hardware installation, configuration, testing, troubleshooting, maintenance, upgrades, and decommissioning, along with incident response and preventative maintenance, while maintaining asset

Qualifications

• Experience across rack and stack, deployment, maintenance, troubleshooting, and decommissioning of data centre hardware.
• Ability to respond to incidents and perform preventative maintenance.
• Ability to work with engineers, vendors, and stakeholders in a fast-paced environment.

Responsibilities

• Install, configure, test, troubleshoot, maintain, upgrade and decommission data centre hardware and supporting infrastructure.
• Respond to incidents and perform preventative maintenance according to procedures.
• Maintain accurate asset and spare-parts inventory and follow established safety standards.
• Collaborate with cross-functional teams to ensure reliability and performance of critical infrastructure.

Skills

Hands-on tech

Communication

Stakeholder management

Planning

Accountability

Resilience

Adaptability

Customer focus

Collaboration

Job description

Are you an experienced Data Centre Technician with expertise across rack and stack, deployment, maintenance, troubleshooting, and decommissioning? Do you thrive in fast-paced, mission-critical environments, enjoy solving complex technical challenges, and work effectively with diverse stakeholders? If so, we'd love to hear from you.
As an Oracle Data Centre Technician, you'll play a key role in supporting, maintaining, and continuously improving our world-class data centre infrastructure. Acting as a technical liaison between engineering teams, vendors, stakeholders, and the data centre environment, you'll help ensure the reliability, availability, safety, and performance of critical infrastructure and cloud services.

You'll be responsible for installing, configuring, testing, troubleshooting, maintaining, upgrading, and decommissioning data centre hardware and supporting infrastructure. You'll respond to incidents, perform preventative maintenance, maintain accurate asset and spare-parts inventory, and follow established operational procedures and safety standards.

Success in this role requires strong hands-on technical capability combined with communication, stakeholder management, planning, accountability, resilience, adaptability, customer focus, and collaboration. You'll be expected to take initiative, manage competing priorities, communicate risks early, and contribute positively to a respectful, inclusive, and high-performing team culture.