Customer Support Executive - APAC (Remote, Early Shift)

Kb Seafood Company; Brisbane; Remote; AUD 60,000 - 70,000; Full time

Job summary

Kb Seafood Company is seeking a Customer Support Executive for APAC remote operations on an early shift. You will guide guests through planning and booking trips, coordinate with partners, and deliver exceptional support throughout the guest journey.

Ideal candidates will resolve inquiries efficiently, maintain order accuracy, and collaborate with the remote team to ensure a seamless guest experience across APAC regions.

Responsibilities

• Assist guests in planning, booking and organizing their trips with expert guidance.
• Liaise between guests and partners to ensure seamless communication.
• Provide timely information and resolve inquiries to ensure a positive experience.
• Address complex inquiries with effective problem-solving and resolutions.

Job description

Kb Seafood Company is seeking a Customer Support Executive for APAC remote operations on an early shift. You will guide guests through planning and booking trips, coordinate with partners, and deliver exceptional support throughout the guest journey.

Ideal candidates will resolve inquiries efficiently, maintain order accuracy, and collaborate with the remote team to ensure a seamless guest experience across APAC regions.