Customer Service Technician QLD (Multifunctional Photocopiers & Printers)

Toshiba Europe Limited; Brisbane; Vor Ort; AUD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Full training provided

Friendly team

Personal development opportunities

Wellness initiatives

Corporate discounts

Zusammenfassung

Toshiba Australia is seeking a dedicated Customer Service Technician to service and repair multifunctional photocopiers and printers across client sites north of Brisbane. The role is field-based, with a company vehicle, full training, and a supportive team in the service department based at Eight Mile Plains, QLD.

Joining the team means providing expert hardware and software support, conducting routine maintenance, and resolving issues efficiently while delivering excellent customer service to

Qualifikationen

• Proven experience servicing and repairing multifunctional photocopiers and printers.
• Ability to troubleshoot and diagnose technical issues with office equipment.
• Strong knowledge of electrical and mechanical systems related to photocopiers and printers.
• Excellent customer service skills with the ability to communicate technical information effectively.
• Proficiency in using diagnostic tools and software for equipment maintenance.
• Capability to work independently and manage time effectively in a field service role.

Aufgaben

• Install, configure, and maintain multifunctional photocopiers and printers at client sites.
• Diagnose hardware and software issues and provide timely, effective technical solutions.
• Conduct regular maintenance checks to ensure optimal equipment performance.
• Respond promptly to service requests and troubleshoot technical problems.
• Deliver high-quality customer service by addressing client inquiries professionally.
• Collaborate with internal teams to escalate complex issues when necessary.

Kenntnisse

Copier/Printer servicing

Technical diagnostics

Customer service

Electrical systems knowledge

Field service

Ausbildung

Trade qualification in electronics

Tools

Diagnostic tools

Maintenance software

Jobbeschreibung

Customer Service Technician QLD (Multifunctional Photocopiers & Printers)

Posted: 27/10/2026

Closing Date: 26/11/2026

Job Type: Full-Time Permanent

Job Category: Service

• Field Based Work
• Friendly and supportive team
• Company vehicle, tools and full training provided

About the Role

We are looking for a dedicated Customer Service Technician specialising in Multifunctional Photocopiers & Printers to join our Service department at Toshiba Australia. This full-time permanent position Servicing North of Brisbane, Head Office based in Eight Mile Plains, QLD. As a Customer Service Technician, you will be responsible for providing exceptional technical support and service to our clients in relation to multifunctional photocopiers and printers.

Job Description

Responsibilities include:

• Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
• Diagnosing hardware and software issues and providing timely and effective technical solutions.
• Conducting regular maintenance checks to ensure optimal performance of equipment.
• Responding promptly to service requests and troubleshooting any technical problems that arise.
• Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
• Collaborating with internal teams to elevate complex technical issues when necessary.

Desired Skills and Experience

Other requirements:

• Proven experience in servicing and repairing multifunctional photocopiers and printers
• Demonstrated ability to troubleshoot and diagnose technical issues with office equipment
• Strong knowledge of electrical and mechanical systems related to photocopiers and printers
• Excellent customer service skills with the ability to communicate technical information effectively
• Proficiency in using diagnostic tools and software for equipment maintenance
• Capability to work independently and manage time effectively in a field service role

Why Join Us?

Friendly Team: Supportive and collaborative environment

Global Brand: Work with Toshiba, a leader in technology and innovation

Great Benefits: Including personal development, wellness initiatives and corporate discounts

Great Location: Our premises have c onvenient access to Gateway Motorway and South East Freeway and cycle ways

About Toshiba

Committed to people. Committed to the future.

Toshiba is the world's most trusted provider of industry-specific solutions, all of which reflect Toshiba's commitment to the future of the planet. We create innovative AI solutions to pioneer new possibilities and enable digital transformation. We foster long-term client relationships based on trust, responsiveness and a commitment to proactively deliver the best results.

Toshiba (Australia) Pty Limited is part of the Toshiba Tec Corporation, a global leader in technology. We help organisations transform how they manage and display information with our innovative multi-function products and solutions.

Our Culture

We value respect, friendship, and integrity. Our diverse and inclusive team is passionate about delivering the best outcomes for our customers and colleagues.

All candidates must have unlimited work rights in Australia.

Applications close on 26 November 2026. Only shortlisted applicants will be contacted.