Field Service Engineer (Production Print)

Konica Minolta; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Tools provided

Job summary

Konica Minolta is seeking a technically skilled Field Service Technician to join the Brisbane Print Production team. You will install and support colour and B/W print production equipment and related software solutions on-site, ensuring high-quality service for our customer base.

Join a collaborative team with a strong emphasis on learning and development. A company vehicle and mobile phone are provided to help you stay connected and productive, with opportunities to travel interstate for

Qualifications

• Experience with high-volume production printers, digital presses, or similar equipment.
• Strong problem-solving ability with a proactive, solutions-focused mindset.
• Solid understanding of print workflows, colour quality, and finishing processes.
• Excellent communication and interpersonal skills with technical and non-technical stakeholders.
• Ability to work independently while maintaining team communication.
• Commitment to continuous learning and technical development.
• Technical field service experience with production printers or high-volume print systems.
• Strong mechanical, electrical, and software troubleshooting skills.
• Solid understanding of network connectivity, print servers, and production print environments.
• Willingness to travel interstate for product training and development.
• Current Australian working rights (visa sponsorship not available).
• Availability for an in-person interview at our Brisbane office.

Responsibilities

• Install and support colour and B/W print production equipment.
• Perform on-site corrective and preventative maintenance on customer equipment.
• Collaborate with Brisbane team to ensure customer satisfaction.
• Utilise company vehicle, mobile phone and tools to stay connected and productive.
• Background checks may be required by Konica Minolta compliance.

Skills

Printer expertise

Problem solving

Print workflows

Communication

Independent worker

Continuous learning

Field service

Troubleshooting

Driver's license

Travel readiness

Network troubleshooting

Tools

Print management software

Color management

Job description

Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, industrial print, wide format and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our role.

Ideal Candidate

We are seeking a technically skilled and customer-focused individual to support our production print customers. The ideal candidate will bring:

• Experience working with high-volume production printers, digital presses, or similar equipment (Konica Minolta, Ricoh, Fuji, Canon, etc.)
• Strong problem-solving ability with a proactive, solutions-focused mindset
• A solid understanding of print workflows, colour quality, and finishing processes
• Excellent communication and interpersonal skills, with the ability to engage confidently with both technical and non-technical stakeholders
• The ability to work independently, while maintaining strong team communication and a transparent approach to workload
• A genuine commitment to continuous learning and technical development
• Technical field service experience, ideally with production printers, digital presses, or high-volume print systems
• Strong mechanical, electrical, and software troubleshooting skills
• Solid understanding of network connectivity, print servers, and production print environments
• Proven ability to perform in time-sensitive or high-pressure environments
• Excellent organisation, time management, and attention to detail
• Valid Driver's License, with a clean driving record
• Ability to obtain a Police Check, Working with Children Check, and AGSVA Security Clearance (preferred)
• Flexibility to participate in an after-hours standby roster, including weekends as required
• Willingness to travel interstate for product training and development
• Current Australian working rights (visa sponsorship is not available)
• Availability for an in-person interview at our Brisbane office

About the Role

Due to a sharp increase in new high-end Print Production products, we are looking to fill a Field Service Technician position to join our Brisbane Print Production team, providing outstanding service and support to our valuable customer base.

The successful candidate will be responsible for the installation and support of Colour and B&W print production equipment and ancillary products with associated software & service solutions.

Working within the Brisbane Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the State Service Delivery Manager.

As part of your role, you will receive practical benefits including a company-provided vehicle, mobile phone, and other tools necessary to help you succeed on the job and stay connected with your team.

Previous experience in the Print Production industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

At Konica Minolta, you’ll be part of a collaborative and supportive team culture where you’re empowered to contribute your ideas, make a difference and continue developing both personally and professionally.

We are committed to creating an inclusive, fair and respectful workplace where everyone feels valued and supported. Our commitment to diversity and inclusion is underpinned by strong ethical practices and corporate responsibility.

Konica Minolta is committed to creating an inclusive, fair and supportive workplace where everyone feels valued and respected. Our progressive workplace policies, including paid parental leave, flexible working arrangements and domestic and family violence support, are designed to support our people through all stages of their lives.

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you require any adjustments/assistance during the recruitment process please reach out to *******@konicaminolta.com.au

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.