Customer Service Specialist – Inbound Calls & Orders

Heidelberg Materials Group; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary Sacrifice

Learning and Development

Paid Parental and Grandparent Leave

Discounted Concrete & Quarry Products

Novated Leasing

Health and Well-being

Car Hire Discounts

Electronics Discount

Job summary

Heidelberg Materials Group is seeking a Customer Service Agent in Rivervale, Australia. This role is crucial in delivering exceptional customer service while managing incoming calls and customer orders for concrete products.

The ideal candidate will receive comprehensive training, emphasizing problem-solving and communication skills. We offer various benefits, including salary sacrifice options, extensive learning opportunities, and discounts on products.

Join us and help shape the future of Australia's construction materials industry!

Qualifications

• No logistics or construction industry experience necessary.
• Ability to work in a fast-paced environment.
• Attentiveness to customer requirements.

Responsibilities

• Deliver exceptional customer service to clients.
• Handle inbound customer calls effectively.
• Manage customer orders for concrete and aggregate products.

Skills

Customer service

Problem solving

Resilience

Communication

Job description

Heidelberg Materials Group is seeking a Customer Service Agent in Rivervale, Australia. This role is crucial in delivering exceptional customer service while managing incoming calls and customer orders for concrete products.

The ideal candidate will receive comprehensive training, emphasizing problem-solving and communication skills. We offer various benefits, including salary sacrifice options, extensive learning opportunities, and discounts on products.

Join us and help shape the future of Australia's construction materials industry!