Customer Service Specialist: Inbound/Outbound Orders

Holcim Participations (Australia) Pty Ltd; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Job summary

Holcim Australia and New Zealand is seeking a Customer Service representative to join the established team, handling inbound enquiries and outbound order confirmations for a diverse client base, from labourers to project managers.

You will process orders accurately, maintain communication with sales and production, escalat? Training provided; prior call centre experience preferred; daytime shifts.

Qualifications

• Experience in customer service or call centre environments.
• Ability to process orders accurately and efficiently.
• Strong communication with sales and production teams.
• Willingness to work daytime shifts.

Responsibilities

• Handle inbound enquiries from clients.
• Provide outbound order confirmations to customers.
• Process and track orders to ensure accurate fulfillment.
• Maintain regular communication with sales and production teams.

Skills

Customer service

Call centre experience

Job description

Holcim Australia and New Zealand is seeking a Customer Service representative to join the established team, handling inbound enquiries and outbound order confirmations for a diverse client base, from labourers to project managers.

You will process orders accurately, maintain communication with sales and production, escalat? Training provided; prior call centre experience preferred; daytime shifts.