Customer Service Agent - Training, Growth & Benefits

Heidelberg Materials; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary sacrifice program

Learning and development opportunities

Paid parental and grandparent leave

Discounted concrete and quarry products

Health and well-being initiatives

Car hire discounts

Electronics discounts

Job summary

Heidelberg Materials is looking for a dedicated Customer Service Agent in Rivervale, WA. In this role, you will be responsible for delivering exceptional customer service while managing orders for concrete and aggregate products.

We offer comprehensive benefits including salary sacrifice options, discounts on products, and extensive learning opportunities. Join a team that values your growth and well-being!

Qualifications

• No logistics or construction industry experience necessary – learn through a structured training program.
• Ability to tackle everyday challenges with composure.
• Eager to collaborate with internal stakeholders.

Responsibilities

• Deliver high levels of customer service to clients.
• Handle inbound customer calls from Western Australia.
• Effectively manage customer orders for concrete and aggregate products.

Skills

Customer service excellence

Problem solving

Resilience

Compassion

Curiosity

Job description

Heidelberg Materials is looking for a dedicated Customer Service Agent in Rivervale, WA. In this role, you will be responsible for delivering exceptional customer service while managing orders for concrete and aggregate products.

We offer comprehensive benefits including salary sacrifice options, discounts on products, and extensive learning opportunities. Join a team that values your growth and well-being!