Logistics Allocator

Heidelberg Materials Australia; Perth; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary Sacrifice

Learning and Development

Paid Parental and Grandparent Leave

Discounted Concrete & Quarry Products

Novated Leasing

Health and Well-being benefits

Car Hire Discounts

Electronics discounts

Job summary

Heidelberg Materials Australia is seeking a proactive Logistics Planner to oversee the delivery of concrete and aggregate products across Perth. This full-time role involves coordinating logistics, managing customer relations, and ensuring timely deliveries.

No prior experience is necessary; a structured training program will prepare you for success. The company values employee growth and offers extensive benefits, including salary sacrifice options and discounts on products and services.

Qualifications

• No logistics or construction experience necessary; training provided.
• Ability to tackle challenges calmly and efficiently.
• Compassionate communication with customers.

Responsibilities

• Oversee delivery logistics for concrete and aggregate products.
• Coordinate between customers, fleet drivers, and internal teams.
• Maintain strong relationships with clients.

Skills

Problem solving

Resilience

Customer focus

Communication

Innovative thinking

Job description

We are looking for reliable and conscientious individuals with a passion for customer service who are eager to learn and develop into one of our logistics allocator roles, as part of our friendly Customer Service Centre team located in Rivervale and reporting directly to the Customer Service Manager. With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.

About The Role

We’re seeking a proactive and customer-focused Logistics Planner to oversee the delivery of concrete and aggregate products across Perth metro. In this dynamic role, you’ll be the critical link between our customers, fleet drivers, and internal teams ensuring every delivery is on time.

You’ll manage the day-to-day logistics of our fleet, liaise with multiple departments, and maintain strong relationships with customers ranging from residential builders to large-scale project managers. Your ability to coordinate, communicate, and problem-solve will be key to delivering exceptional service and operational efficiency.

If you thrive in a fast-paced environment and enjoy making a real impact, we’d love to hear from you.

• Shifts are 5am-1pm, 6:30am-14:30pm, 9am-5pm on weekdays as these are the business operational hours, and occasionally 5am-12pm on a rotating Saturday.
• This is a full-time permanent position.

Background, Skills, And Experience Required

• Training – Absolutely no logistics or construction industry experience necessary – learn it all through our well-established and structured training program.
• Problem solving – work together and innovate to meet the challenges of the day. No two days are the same!
• Resilience – Tackle every new challenge with calm composure.
• Curious – Work with our internal stakeholders to get the most from our network of assets.
• Compassionate – be attentive to customer requirements and communicate fairly to everyone internal and external.

Our Benefits

At Heidelberg Materials, we understand that your well-being and professional growth are essential. That's why we offer a comprehensive range of employee benefits to enhance your work-life balance, personal development, and financial savings.

• Salary Sacrifice: Take control of your finances by saving on technology, and work-related items through our salary sacrifice program.
• Learning and Development: Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential.
• Paid Parental and Grandparent Leave: We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones.
• Discounted Concrete & Quarry Products: Save on your home improvement projects with exclusive discounts on concrete and quarry products.
• Novated Leasing: Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles.
• Health and Well-being: Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships.
• Car Hire Discounts: Enjoy savings on car rentals through our exclusive car hire discounts.
• Electronics: Enjoy a 10% discount on a variety of products from JB HiFi.

Heidelberg Materials is an equal opportunity employer, and we welcome people from all walks of life. We encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, and the LGBTQI+ community.