Customer Service Scheduler — Adelaide CBD (Onsite)

Herron Todd White Group; Adelaide; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Training program

Job summary

Herron Todd White Group in Adelaide CBD is seeking a dedicated customer service professional to join a newly formed team. You will be the welcoming voice, coordinating appointments and serving as the bridge between clients and the professional team.

Training will be provided to set you up for long-term success from day one. The role focuses on phone and email liaison, scheduling, and workflow coordination, with a strong emphasis on service excellence and teamwork across a national footprint.

Qualifications

• Excellent phone and email communication skills.
• Strong teamwork abilities in a shared environment.
• Proactive problem solving with reliability and attention to detail.

Responsibilities

• Phone & Email Liaison: be the friendly first contact and connect clients with the internal team.
• Team Scheduling: collaborate to manage and optimise calendars for nationwide scheduling.
• Workflow Coordination: ensure turnaround times and accurate documentation across systems.

Skills

Phone Manner

Team Player

Attention to Detail

Job description

Herron Todd White Group in Adelaide CBD is seeking a dedicated customer service professional to join a newly formed team. You will be the welcoming voice, coordinating appointments and serving as the bridge between clients and the professional team.

Training will be provided to set you up for long-term success from day one. The role focuses on phone and email liaison, scheduling, and workflow coordination, with a strong emphasis on service excellence and teamwork across a national footprint.