Customer Service Agent: Growth, Training & Team Spirit

Kennards Hire; Adelaide; Vor Ort; AUD 55.000 - 65.000; Vollzeit

Benefits dieser Stelle

Training & development

Career pathways

Profit share

Employee discounts

Awards nights

Zusammenfassung

Kennards Hire in Adelaide is seeking a Customer Service Agent to deliver outstanding support via phone, email and digital channels. You will join a family-oriented team that values growth, development and hands-on service.

You will collaborate with operations to solve issues, manage inquiries, quotes and escalations, and build lasting customer relationships while working a rotating roster including weekends. The role emphasizes strong communication, multitasking and administrative accuracy.

Qualifikationen

• Customer service experience across phone, email and digital channels.
• Excellent communication and problem-solving abilities.
• Detail-oriented, adaptable and able to multitask in a fast-paced environment.

Aufgaben

• Providing timely solutions via phone, email, and digital channels.
• Collaborating with operations for seamless customer experiences.
• Handling inquiries, quotes, escalations, and equipment breakdown support.
• Managing details, schedules, and building strong customer relationships.

Kenntnisse

Customer service

Communication

MS Office

Problem solving

Multitasking

Tools

MS Office

Jobbeschreibung

Kennards Hire in Adelaide is seeking a Customer Service Agent to deliver outstanding support via phone, email and digital channels. You will join a family-oriented team that values growth, development and hands-on service.

You will collaborate with operations to solve issues, manage inquiries, quotes and escalations, and build lasting customer relationships while working a rotating roster including weekends. The role emphasizes strong communication, multitasking and administrative accuracy.