Customer Service Pro: Monday–Friday, Full-Time Growth

Ken Hall Plumbers Pty Ltd; Adelaide; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

No Weekends

Secure Full-Time Role

Full Training Provided

Career progression opportunities

Performance incentives

Supportive team environment

Staff discounts

Social events

Job summary

Ken Hall Plumbers Pty Ltd in Adelaide is seeking a Customer Service Representative to join a stable, full-time team. You’ll handle inbound calls, assist customers, and book services while learning our systems and services.

The role offers Monday–Friday hours, structured onboarding and a pathway to senior or leadership roles. We value friendly, confident communicators who can stay organised in a fast-paced environment.

Qualifications

• Experience in customer-facing roles such as retail, hospitality or front-desk environments.
• Availability to work full-time Monday–Friday.
• Ability to obtain National Police Clearance.
• Strong communication and rapport-building skills.

Responsibilities

• Answer inbound customer calls and enquiries.
• Help customers find the right solution for their needs.
• Book and schedule services.
• Respond to website and email enquiries.
• Keep customer and job information accurate in systems.
• Learn about services to confidently assist customers.
• Work closely with Customer Service and Operations teams.
• Participate in ongoing training and development.

Skills

Customer service

Communication

Organisation

Team player

Tools

CRM software

Job description

Ken Hall Plumbers Pty Ltd in Adelaide is seeking a Customer Service Representative to join a stable, full-time team. You’ll handle inbound calls, assist customers, and book services while learning our systems and services.

The role offers Monday–Friday hours, structured onboarding and a pathway to senior or leadership roles. We value friendly, confident communicators who can stay organised in a fast-paced environment.