Customer Service & Sales Support – Steel & Renovation

Birsbane Posts AND Beams; Brisbane; Presencial; AUD 52.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary + superannuation

Fortnightly team breakfasts

Autonomy to shape the role

Descripción de la vacante

Brisbane Post and Beams is seeking a Customer Service Representative to join our Everton Hills team. You will act as the first contact for customers, provide product information and quotes, and help convert enquiries into confirmed orders within a supportive, collaborative culture.

Ideal candidates will have experience in the steel or building industry, strong communication skills, and proficiency with the Microsoft Office suite.

Formación

• Experience in sales or construction within renovation/building industries is preferred.
• Strong communication and customer service skills are required.
• Proficiency with Microsoft Excel and MS Office suite is expected.

Responsabilidades

• Serve as first point of contact for customer enquiries via phone, email and front counter.
• Assess customer needs and provide accurate information, quotes, and cost estimates.
• Use negotiation skills to convert enquiries into orders and create job cards for scheduling.
• Collaborate with sales, estimators, fabrication and admin teams to keep orders on track.

Conocimientos

Customer service

Sales

Communication

Attention to detail

Negotiation

Teamwork

Problem solving

Driver's license

Herramientas

Microsoft Excel

MS Office Suite

Descripción del empleo

Brisbane Post and Beams is seeking a Customer Service Representative to join our Everton Hills team. You will act as the first contact for customers, provide product information and quotes, and help convert enquiries into confirmed orders within a supportive, collaborative culture.

Ideal candidates will have experience in the steel or building industry, strong communication skills, and proficiency with the Microsoft Office suite.