Internal Sales & Accounts Growth Specialist

APEX; Brisbane; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Career development opportunities

Supportive team environment

Strong company, strong future

Job summary

Apex Steel in Brisbane is seeking an Internal Sales Representative to join our team, focusing on delivering exceptional customer service, handling enquiries, quotations and order processing.

Reporting to the Sales Manager, you will collaborate with Business Development Managers, nurture customer accounts, identify growth opportunities and support sales administration in a fast-paced manufacturing environment.

Qualifications

• Previous experience in Internal Sales, Customer Service, Account Management or Sales Support.
• Strong communication and relationship-building skills.
• Experience using CRM systems.

Responsibilities

• Respond to customer enquiries via phone and email.
• Prepare and follow up customer quotations.
• Process sales orders accurately and efficiently.
• Assist customers with pricing, product availability, lead times and order status.
• Support Business Development Managers with quote tracking, customer follow-ups and Sales administration.
• Maintain accurate customer information and activity within CRM systems.
• Manage a portfolio of customer accounts and build long-term relationships.
• Identify opportunities to grow existing customer accounts and generate additional sales.
• Coordinate with operations to ensure customer expectations are met.

Skills

Internal Sales

Customer Service

Account Management

Sales Support

Communication

Relationship Building

Quotations

Order Processing

Team Collaboration

Tools

CRM systems

Job description

Apex Steel in Brisbane is seeking an Internal Sales Representative to join our team, focusing on delivering exceptional customer service, handling enquiries, quotations and order processing.

Reporting to the Sales Manager, you will collaborate with Business Development Managers, nurture customer accounts, identify growth opportunities and support sales administration in a fast-paced manufacturing environment.