Customer Service & Sales Advisor

The Jaybro Group; Queensland; Vor Ort; AUD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Great Place to Work

Profit Share Scheme

Ongoing training and progression

Elevate platform

Wellbeing program & EAP

Zusammenfassung

The Jaybro Group is seeking a Customer Service and Sales Coordinator in Queensland. This full-time role (9am - 5pm, Monday to Friday) focuses on delivering outstanding service, processing inquiries, preparing quotes, and growing existing accounts.

You will work with a tight-knit team to build relationships and drive sales growth, while using Salesforce and SAP to manage processes. You will engage with customers, manage orders, and identify cross-sell opportunities, contributing to a positive

Qualifikationen

• Proven experience in customer service and sales, including inbound/outbound calls and upselling.
• Strong communication and relationship-building skills.
• High attention to detail with excellent organisational skills.

Aufgaben

• Manage inbound phone, email and trade counter enquiries, delivering exceptional customer service and driving sales.
• Grow sales through customer follow-up, account development, outbound prospecting and promotional campaigns.
• Prepare quotes, process orders and manage opportunities using Salesforce, SAP and related systems.
• Build strong customer relationships, provide product advice, and identify cross-sell and upsell opportunities.
• Work closely with sales, warehouse and logistics teams to ensure accurate order fulfilment and outstanding customer outcomes.
• From time to time, you may be required to assist the warehouse team with picking and packing customer orders.

Kenntnisse

Customer service

Sales experience

Inbound calls

Outbound calls

CRM systems

Tools

Salesforce

SAP

Jobbeschreibung

The Jaybro Group is seeking a Customer Service and Sales Coordinator in Queensland. This full-time role (9am - 5pm, Monday to Friday) focuses on delivering outstanding service, processing inquiries, preparing quotes, and growing existing accounts.

You will work with a tight-knit team to build relationships and drive sales growth, while using Salesforce and SAP to manage processes. You will engage with customers, manage orders, and identify cross-sell opportunities, contributing to a positive