Full-Time Customer Service & Admin Specialist

Top Office Group; Brisbane; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Onsite parking

Permanent full-time position

Supportive team environment

Growth opportunities

Job summary

Top Office Group in Brisbane is seeking a motivated administrator to support sales and service operations. The permanent, full-time role offers onsite parking and a collaborative team environment, with strong opportunities for growth.

Key duties include processing orders, handling enquiries, coordinating transport, and preparing quotes. Ideal candidates will have admin experience, be highly organised, and proficient in MS Office; ERP familiarity with ProfitPlus is a plus.

Qualifications

• Experience in administration or internal customer service roles.
• Strong organisational and multitasking abilities.
• Customer-focused mindset with excellent interpersonal skills.
• Confident communication and good time management.
• Proficiency in MS Office (Word, Outlook, Excel) – intermediate level.
• Accurate data entry and administrative work.

Responsibilities

• Process sales and purchase orders, invoices and delivery updates.
• Handle inbound customer enquiries and outbound service calls.
• Coordinate transport and scheduling for outgoing orders.
• Monitor overdue orders and update due dates.
• Prepare estimates and quotes per pricing policies.
• Liaise with warehouse and internal teams to manage stock and order accuracy.
• Support sales team with quotations and enquiries.
• Provide general administration support and suggest process improvements.

Skills

Administration

Customer service

Organisational skills

Interpersonal skills

Time management

MS Office

Data entry accuracy

ERP familiarity

Tools

ProfitPlus ERP

Job description

Top Office Group in Brisbane is seeking a motivated administrator to support sales and service operations. The permanent, full-time role offers onsite parking and a collaborative team environment, with strong opportunities for growth.

Key duties include processing orders, handling enquiries, coordinating transport, and preparing quotes. Ideal candidates will have admin experience, be highly organised, and proficient in MS Office; ERP familiarity with ProfitPlus is a plus.