Customer Service Representative

Elements Recruitment Pty; Sydney; Hybrid; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Hybrid working schedule

12-month maternity leave contract

Job summary

Elements Recruitment Pty is seeking a Customer Service Representative to join a well-established organisation on a 12-month maternity leave contract in Macquarie Park, Sydney. The role offers hybrid working (3 days WFH after training) and a salary of $70,000-$75,000 plus super.

As the first point of contact, you will handle inbound inquiries, process orders, coordinate with internal teams, and maintain accurate records, delivering professional, customer-focused service in a fast-paced

Qualifications

• Previous experience in a Customer Service, Account Support, or Internal Sales role.
• Exceptional communication and relationship-building skills.
• Strong attention to detail and organisational abilities.
• A proactive and positive approach to problem-solving.
• The ability to manage multiple tasks and priorities effectively.
• Intermediate to advanced Microsoft Office skills.
• Experience working within a busy customer-focused environment.

Responsibilities

• Manage inbound customer enquiries via phone and email
• Process customer orders accurately and efficiently
• Liaise with internal departments to ensure timely order fulfilment
• Resolve customer queries and issues in a prompt and professional manner
• Maintain accurate customer records and documentation
• Provide updates on orders, deliveries, and product information
• Build and maintain strong customer relationships
• Assist with reporting and general administrative duties as required

Skills

Customer service

Communication

Attention to detail

Organisational skills

Multitasking

Microsoft Office

Job description

Customer Service Representative
$70,000 - $75,000 + Super Hybrid Working (3 Days WFH After Training)
Macquarie Park
12-Month Maternity Leave Contract
Are you a customer-focused professional who thrives in a fast-paced environment and takes pride in delivering outstanding service? We are seeking an experienced Customer Service Representative to join a well-established and highly regarded organisation on a 12-month maternity leave contract.
This is an excellent opportunity to become part of a supportive and collaborative team where your contribution will be valued from day one.

As the first point of contact for customers, you'll be responsible for managing enquiries, processing orders, coordinating with internal teams, and ensuring every customer interaction is handled with professionalism and care.
Key Responsibilities

• Manage inbound customer enquiries via phone and email
• Process customer orders accurately and efficiently
• Liaise with internal departments to ensure timely order fulfilment
• Resolve customer queries and issues in a prompt and professional manner
• Maintain accurate customer records and documentation
• Provide updates on orders, deliveries, and product information
• Build and maintain strong customer relationships
• Assist with reporting and general administrative duties as required

Customer Service Representative
$70,000 - $75,000 + Super Hybrid Working (3 Days WFH After Training)
Macquarie Park
12-Month Maternity Leave Contract
Are you a customer-focused professional who thrives in a fast-paced environment and takes pride in delivering outstanding service? We are seeking an experienced Customer Service Representative to join a well-established and highly regarded organisation on a 12-month maternity leave contract.
This is an excellent opportunity to become part of a supportive and collaborative team where your contribution will be valued from day one.

As the first point of contact for customers, you'll be responsible for managing enquiries, processing orders, coordinating with internal teams, and ensuring every customer interaction is handled with professionalism and care.
Key Responsibilities

• Manage inbound customer enquiries via phone and email
• Process customer orders accurately and efficiently
• Liaise with internal departments to ensure timely order fulfilment
• Resolve customer queries and issues in a prompt and professional manner
• Maintain accurate customer records and documentation
• Provide updates on orders, deliveries, and product information
• Build and maintain strong customer relationships
• Assist with reporting and general administrative duties as required

If you're an experienced customer service professional looking for your next challenge and enjoy working in a team-oriented environment, we'd love to hear from you.

About You To be successful in this role, you will bring:

• Previous experience in a Customer Service, Account Support, or Internal Sales role
• Exceptional communication and relationship-building skills
• Strong attention to detail and organisational abilities
• A proactive and positive approach to problem-solving
• The ability to manage multiple tasks and priorities effectively
• Intermediate to advanced Microsoft Office skills
• Experience working within a busy customer-focused environment