Customer Service Representative

Talent Connect Australia; Sydney; Sur place; AUD 60 000 - 70 000; Plein temps

Résumé du poste

Talent Connect Australia is seeking a switched-on Customer Service Representative to join a global manufacturing company on a 6-month fixed term contract in Sydney. You will be the go-to person for customers, handling orders, inquiries, and coordinating with sales and logistics to ensure smooth deliveries.

You'll join a supportive team with a strong culture, delivering prompt service via phone and email, and maintaining accurate data entry and documentation.

Qualifications

• Experience in a customer service, administration, internal sales, or similar office-based role.
• SAP order entry experience is a must.
• 6 month fixed term contract.
• Confident communicator, great on the phone and in writing.
• Detail-oriented with solid data entry accuracy.
• Proactive, positive, and solutions-focused attitude.
• Excel skills and call centre experience a bonus.

Responsabilités

• Managing and processing sales orders and invoicing through SAP.
• Being the first point of contact for customers via phone and email, delivering prompt, professional, and friendly service.
• Handling customer concerns with professionalism and providing suitable solutions.
• Tracking and following up on deliveries and stock availabilities.
• Liaising between customers, the sales team, and internal stakeholders to keep everything running smoothly.
• Providing general admin and ad-hoc support across the division.

Connaissances

Customer service

Administration

Data entry

Communication

Outils

SAP

Description du poste

We are seeking a switched-on and customer-focused Customer Service Representative to join a well-established global manufacturing company thats growing steadily on a fixed term 6 month contract. This is a varied, fast-paced role where you'll be the go-to person for customers, and a key connector between sales, logistics, and internal teams.

You will be joining a close-knit, supportive team with a fantastic culture and high staff retention. If you're someone who enjoys helping people, takes pride in getting things right, and likes feeling like a valued part of a team, we would love to hear from you.

What you'll be doing

• Managing and processing sales orders and invoicing through SAP
• Being the first point of contact for customers via phone and email, delivering prompt, professional, and friendly service
• Handling customer concerns with professionalism and providing suitable solutions
• Tracking and following up on deliveries and stock availabilities.
• Liaising between customers, the sales team, and internal stakeholders to keep everything running smoothly
• Providing general admin and ad-hoc support across the division

About you

• Experience in a customer service, administration, internal sales, or similar office-based role
• SAP order entry experience is a must
• 6 month fixed term contract
• Confident communicator, great on the phone and in writing
• Detail-oriented with solid data entry accuracy
• Proactive, positive, and solutions-focused attitude
• Excel skills and call centre experience a bonus