Customer Service

Randstad; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Onsite parking

Industry leader

Supportive manager

Job summary

Randstad is supporting a leader in building materials to find a highly organized Customer Service Representative in Sydney, NSW. This temporary role has the view to go permanent and will support daily operations with customers via phone and email.

You will log and update information in the system, process orders, review files, and perform data entry and ad hoc duties. The ideal candidate has experience in Customer Service, Order Processing, Administration, and a solid understanding of SAP or

Qualifications

• Experience in customer service, order processing and administration.
• Strong understanding of SAP or CRM systems.
• Ability to work as part of a team.

Responsibilities

• Liaising with customers via phone and email.
• Log and update information in the system.
• Processing customer orders in a timely manner.
• Reviewing customer files to ensure nothing is missed.
• Data entry and ad hoc duties as required.

Skills

Customer service

Order processing

Administration

Data entry

Tools

SAP

CRM

Job description

Our client is a leader in the production and supply of building materials, and known in the industry for their diverse range of building products for both residential and commercial construction projects.

Your New Role:

Our client is seeking a highly organised and detail-oriented Customer Service Representative to join their team on a temporary basis with the view to go permanent. You will play a crucial role in supporting the daily operations. Your responsibilities will include:

• Liaising with customers via phone and email
• Log and update all information in the system correctly
• Processing customer orders in a timely manner
• Reviewing customer files to ensure that nothing has been missed
• Data entry and ad hoc duties as required

The Benefits:

• Work with an industry leader
• Onsite parking
• Work with a supportive an inspiring manager

About you:

• Previous experience in Customer Service, Order Processing, Administration
• A strong understanding of SAP or similar CRM
• Ability to work as part of a team

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.