Customer Service & Rentals Specialist

Lanhams Motor Group; Griffith; On-site; AUD 48,000 - 60,000; Full time

Job summary

Hertz in Griffith, NSW is seeking a Customer Service Representative to deliver exceptional service and drive sales for both internal and external customers. You will work as part of a high-performing team within a multi-brand dealership, handling bookings, rentals, and inquiries at the front desk.

Ideal candidates will have strong communication skills, prior customer service or sales experience (rental industry preferred), and a valid AU driver’s licence.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or sales; rental industry preferred.
• A full and current AU driver's licence with the ability to drive automatic vehicles.

Responsibilities

• Greet and engage customers to ensure a positive experience.
• Complete rental and return transactions accurately and efficiently.
• Resolve customer issues to maintain satisfaction and loyalty.
• Sell Hertz rental options to customers and assist with reservations.

Skills

Customer service

Sales experience

Communication skills

Driver's licence

Job description

Hertz in Griffith, NSW is seeking a Customer Service Representative to deliver exceptional service and drive sales for both internal and external customers. You will work as part of a high-performing team within a multi-brand dealership, handling bookings, rentals, and inquiries at the front desk.

Ideal candidates will have strong communication skills, prior customer service or sales experience (rental industry preferred), and a valid AU driver’s licence.