Car Rental Customer Specialist

Hertz; Cairns Regional; Presencial; AUD 39.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay & incentives

Career growth

Training & uniform

Supportive team

Employee benefits

Descripción de la vacante

Hertz is seeking a Customer Vehicle Representative in Cairns to deliver exceptional customer service and drive sales. You will greet customers, process rentals and returns, sell rental options, and ensure vehicles are prepared and operational upon handover.

Based at our Cairns location, you may travel to other stores within a reasonable distance. A full AUS driver's license and flexible, weekend-inclusive hours are essential as part of a dynamic team focused on customer satisfaction and growth.

Formación

• Excellent communication skills, positive attitude, and ability to engage customers.
• Experience in customer service or sales; rental industry preferred.
• Full AUS driver's license with ability to drive automatic vehicles.

Responsabilidades

• Greet and engage customers to create positive experiences.
• Complete rental and return transactions accurately.
• Sell Hertz rental options to customers.
• Resolve issues to ensure customer satisfaction.
• Ensure vehicle features are operational on return.
• Detail vehicles to Hertz standard.
• Ferry vehicles as needed.

Conocimientos

Communication skills

Customer service

Sales experience

Flexibility

Descripción del empleo

Hertz is seeking a Customer Vehicle Representative in Cairns to deliver exceptional customer service and drive sales. You will greet customers, process rentals and returns, sell rental options, and ensure vehicles are prepared and operational upon handover.

Based at our Cairns location, you may travel to other stores within a reasonable distance. A full AUS driver's license and flexible, weekend-inclusive hours are essential as part of a dynamic team focused on customer satisfaction and growth.