Customer Service & Rentals Associate

Endeavour Group; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Rocklea location

5 weeks annual leave

Free staff parking

Wellbeing program

Employee discounts

Car rental discounts

24/7 Mental Health Support

Comprehensive training

Job summary

Avis Budget Group is hiring a Customer Service & Operations Representative at our Rocklea location. You’ll greet customers, handle bookings, and keep vehicles clean and ready for the next rental.

This entry-level role includes full training, a supportive team culture, and a path for career growth within a global company. We offer 38 hours per week, a competitive hourly rate with loadings and bonuses, plus 5 weeks of annual leave, staff parking, and wellbeing programs.

Qualifications

• Experience in customer service, retail, hospitality, or sales is preferred.
• Excellent communication and interpersonal skills.
• Comfortable using computer systems to manage bookings and invoices.

Responsibilities

• Assist customers at the rental counter and promote the Avis Budget Group brand.
• Complete rental transactions, contracts and bookings.
• Clean vehicles and inspect for damages between rentals.
• Provide friendly, efficient service in a fast-paced environment.

Skills

Customer service

Retail experience

Hospitality

Sales

Communication

Tools

Booking systems

POS systems

Job description

Avis Budget Group is hiring a Customer Service & Operations Representative at our Rocklea location. You’ll greet customers, handle bookings, and keep vehicles clean and ready for the next rental.

This entry-level role includes full training, a supportive team culture, and a path for career growth within a global company. We offer 38 hours per week, a competitive hourly rate with loadings and bonuses, plus 5 weeks of annual leave, staff parking, and wellbeing programs.