Customer Experience & Operations Associate - Full-Time, Rocklea

Avis Budget Group; Shire Of Ashburton; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate + loadings +/‑

5 Weeks of Annual Leave

Wellbeing program including life保险 and

Discounts on retail, fitness, cinema,

Employee discounts on car rentals

24/7 Mental Health Support

Comprehensive training

Job summary

Avis Budget Group is hiring at Rocklea for an entry-level role that puts you at the front line with customers at the rental counter. You will handle bookings, respond to inquiries, and help ensure smooth operations in a fast-paced environment.

We provide full training, a supportive culture, and a pathway for career growth within a global company. Enjoy a competitive hourly rate with loadings and bonus structure, plus staff parking and generous annual leave.

Qualifications

• Experience in customer service, retail, hospitality, or sales.
• Availability to work 38 hours per week.
• Full and valid Australian driver’s licence.
• Comfortable using computer systems to manage bookings and rental information.
• Strong attention to detail and ability to follow procedures.

Responsibilities

• Interact with customers face to face, promoting the Avis Budget Group brand.
• Completing rental transactions, contracts and bookings.
• Cleaning the interior and exterior of our vehicles according to company standards.
• Inspecting vehicles for any damages that occurred during the previous rentals.

Skills

Customer service

Retail experience

Hospitality experience

Sales experience

australian driver’s licence

Computer systems

Tools

Booking systems

Job description

Avis Budget Group is hiring at Rocklea for an entry-level role that puts you at the front line with customers at the rental counter. You will handle bookings, respond to inquiries, and help ensure smooth operations in a fast-paced environment.

We provide full training, a supportive culture, and a pathway for career growth within a global company. Enjoy a competitive hourly rate with loadings and bonus structure, plus staff parking and generous annual leave.