Airport Customer Service & Rentals Associate

Australia WTH Pty Limited; Rockhampton Regional; Sur place; AUD 40 000 - 57 000; Temps partiel

Avantages offerts par ce poste

Free Staff Parking

Performance bonuses

Wellbeing program

Discounts on retail, fitness, cinema

Employee discounts on car rentals

Mental Health Support (EAP)

Comprehensive training

Résumé du poste

Avis Budget Group, Rockhampton Airport is seeking a casual Customer Service role to greet customers, handle rental bookings, and support daily operations at the counter. You will manage transactions, assist with inquiries, and help prepare vehicles for rental in a dynamic travel hub.

The role requires a valid Australian driver’s licence and the ability to work a rotating roster including weekends and evenings. Training is provided to help you grow within the team.

Qualifications

• Experience in customer service, retail, hospitality, or sales is a plus.
• Ability to work in a fast-paced environment while delivering exceptional service.
• Comfortable using computer systems to manage bookings and rental information.
• Strong attention to detail and ability to follow procedures.
• Full and valid Australian driver’s licence.
• Availability to work a rotating roster (including weekends, evenings, and public holidays).

Responsabilités

• Interact with customers face to face, promoting the Avis Budget Group brand.
• Completing rental transactions, contracts and bookings.
• Cleaning the interior and exterior of our vehicles according to company standards.
• Inspecting vehicles for any damages that occurred during the previous rentals.

Connaissances

Customer service

Retail experience

Interpersonal skills

Booking systems

Outils

Booking software

Description du poste

Avis Budget Group, Rockhampton Airport is seeking a casual Customer Service role to greet customers, handle rental bookings, and support daily operations at the counter. You will manage transactions, assist with inquiries, and help prepare vehicles for rental in a dynamic travel hub.

The role requires a valid Australian driver’s licence and the ability to work a rotating roster including weekends and evenings. Training is provided to help you grow within the team.