Customer Service Pro for Fast-Growth Plumbing Team

Proximity Plumbing Pty Ltd; Waverley Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus scheme

Career progression opportunities

Job summary

Proximity Plumbing Pty Ltd in Sydney is seeking a Customer Service Representative to join our fast-growing office team. You’ll handle calls, follow up on quotes, book jobs and deliver a warm, hassle-free customer experience.

You’ll thrive in a close-knit, energetic team and contribute to a supportive office culture. Immediate start available and strong salary with bonuses for top performers.

Qualifications

• Confident on the phone for inbound and outbound calls.
• Warm, engaging and genuinely likeable.
• Great problem solver who thinks on their feet.
• Highly organised and switched on.

Responsibilities

• Answer inbound customer calls and enquiries
• Follow up warm leads and customer enquiries
• Book jobs and appointments
• Make outbound calls to follow up on quotes and check in with customers for feedback
• Problem-solve on the spot and find solutions for customers
• Deliver an exceptional customer experience on every call

Skills

Phone skills

Outbound calling

Customer service

Organised

Job description

Proximity Plumbing Pty Ltd in Sydney is seeking a Customer Service Representative to join our fast-growing office team. You’ll handle calls, follow up on quotes, book jobs and deliver a warm, hassle-free customer experience.

You’ll thrive in a close-knit, energetic team and contribute to a supportive office culture. Immediate start available and strong salary with bonuses for top performers.