Customer Service Pro – Auto Repair (Mon-Fri, No Weekends)

Sinar Mas Agribusiness and Food; Melbourne; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Uniforms provided

Training and career development

Staff discounts

Flexible rostering

Regular incentive programs

Résumé du poste

Sinar Mas Agribusiness and Food – Airport West VIC is hiring a Customer Service Officer. You will be the first point of contact for customers, sharing up-to-date information about repairs and ensuring confidence that their car is in capable hands.

This permanent role runs Monday to Friday, 8.00am–4.30pm, with a focus on delivering a positive customer experience in a fast-paced environment. Join an industry leader and grow with the SMART team.

Qualifications

• Experience in a customer facing, fast paced environment.
• Ability to build rapport in person and over the phone.
• Organised with exceptional time management.

Responsabilités

• Ensuring the environment is always customer friendly.
• Checking in all customers as they present for their assessment.
• Providing a caring and professional service during all customer interaction
• Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.

Connaissances

Customer service

Time management

Attention to detail

Teamwork

Communication skills

Description du poste

Sinar Mas Agribusiness and Food – Airport West VIC is hiring a Customer Service Officer. You will be the first point of contact for customers, sharing up-to-date information about repairs and ensuring confidence that their car is in capable hands.

This permanent role runs Monday to Friday, 8.00am–4.30pm, with a focus on delivering a positive customer experience in a fast-paced environment. Join an industry leader and grow with the SMART team.