Customer Service Officer

Smart; City of Brisbane; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Above-award pay

Career progression

National training programs

Modern workshop

Job summary

SMART | AMA Group is seeking a Customer Service Officer in Brisbane for a full-time, permanent role. You will join a modern, well-equipped workshop in the Banyo area and contribute to our fast-growing automotive network.

We offer above-award pay, job security, and clear career pathways across our national network, with access to national training programs and a supportive team culture focused on safety and people.

Job description

SMART is leading the way in accident repair technology – and we're growing fast.

With 1,600+ team members across Australia and New Zealand, we're proud of our strong partnerships, commitment to innovation, and the role we play in shaping the future of our industry.

Now we have your attention, here's why you should make your next move with SMART.

We're hiring an experienced:

• Customer Service Officer

Why make the SMART Move?

• Above-award pay + job security
• Full-time, permanent role – Monday to Friday
• Modern, well-equipped Banyo workshop designed for efficiency
• Access to national training programs (I-CAR Gold)
• Real career pathways – with opportunities to grow across our national network
• A supportive team culture where safety and people come first

The SMART Difference

Work with people who share your passion for everything automotive.

Be part of a company that invests in technology that's second to none.

Bring your ambition — we'll match it with opportunity.

This isn't just a job. It's a SMART career move.

About SMART & AMA Group

SMART is part of AMA Group – the largest collision repair network across Australia and New Zealand.

With AMA Group backing and the title of Best MSO – Body Shop Awards 2024, your career is in safe hands.

When you join us, you're not just joining a workshop – you're joining a network of opportunity. With national reach and diverse businesses under one roof, you'll have the freedom to grow your career, relocate, and explore new pathways wherever life takes you.

Banyo location

SMART | AMA Group – Together, we do it right