Customer Service & OTIF Order Fulfillment Specialist

Worklocker; Adelaide; On-site; AUD 65,000 - 75,000; Full time

Job summary

Adbri is seeking a Customer Service Officer for our Thebarton order office in Adelaide. You will be the first point of contact for customers, ensuring orders are delivered on time and in full with exceptional service on every call.

You will join a friendly, supportive team in a company that celebrates its people. The role offers a competitive salary and opportunities for growth within a leading concrete and aggregates supplier.

Qualifications

• Provide excellent customer service over the phone
• Handle 100+ calls per day professionally
• Process customer orders and prepare quotes
• Collaborate with allocation team to achieve OTIF deliveries
• Maintain safety, health and environmental standards

Responsibilities

• Provide excellent customer service over the phone
• Answer more than 100 customer calls professionally and efficiently each day
• Process customer orders and prepare quotes
• Work closely with the allocation team to achieve OTIF deliveries
• Maintain safety, health and environmental standards

Skills

Friendly demeanor

Professional communication

Accuracy and attention to detail

Time management

Problem-solving

Team player

Knowledge of Adelaide metro area

Job description

Adbri is seeking a Customer Service Officer for our Thebarton order office in Adelaide. You will be the first point of contact for customers, ensuring orders are delivered on time and in full with exceptional service on every call.

You will join a friendly, supportive team in a company that celebrates its people. The role offers a competitive salary and opportunities for growth within a leading concrete and aggregates supplier.