Customer Service Order Processing OfficerNew

Health and Aged Care Professionals; Sydney; On-site; AUD 50,000 - 51,000; Part time

Benefits offered by this job

Immediate start

Contract extension

Metro accessible

Modern offices

Supportive team

Job summary

Health and Aged Care Professionals in Macquarie Park, NSW, seeks a Casual/Temporary Customer Service Order Processing Officer to join the Order Management team. The role is onsite five days per week, commencing immediately with a contract ending at year end and potential extension.

You will process orders, manage returns and credits, and support increased sales volumes. Ideal candidates will have hands-on ERP experience, meticulous data entry skills, and the ability to work quickly in a

Qualifications

• Experience processing orders for tangible or physical products.
• Hands-on experience processing orders through an ERP system.
• Experience managing high-volume orders, returns and credits.
• Strong attention to detail and data entry accuracy.
• Clear and confident written and verbal communication skills.
• Comfortable working in a fast paced, transactional environment.
• Confident learning new systems and processes.
• Available to commence immediately and work onsite five days per week in Macquarie Park.

Responsibilities

• Process customer orders accurately through the ERP system.
• Manage returns, credits and order adjustments.
• Review orders and resolve discrepancies.
• Maintain accurate customer and order information.
• Liaise with internal teams regarding order requirements.
• Provide general back office order management support.
• Assist the team with increased order volumes.

Skills

Order processing

Data entry

Attention to detail

Communication

Fast-paced environment

Tools

ERP system

Job description

Customer Service Order Processing Officer

Health and Aged Care Professionals – Macquarie Park NSW

Casual/Temporary

Macquarie Park | Casual Contract | $36 to $37 per hour + Super

Benefits

• Immediate start with contract through to the end of the year
• $36 to $37 per hour + Super
• Potential for contract extension
• Supportive team and manager
• Beautiful modern offices in Macquarie Park, within walking distance of the Metro station

About the Company

Our client is a global medical device organisation with an established presence across Australia. Due to continued growth and an increase in sales, they are looking for an experienced Order Processing Officer to provide additional support to their busy Order Management team.

About the Opportunity

Reporting to the Order Management Manager, you will join a supportive team and provide hands on back office order processing support. This is a casual contract commencing immediately through to the end of the year, with potential for extension. You will be responsible for processing orders, returns and credits while helping the team manage increased sales volumes. The position is based onsite five days per week in Macquarie Park and would suit someone who can quickly learn new systems and confidently jump in and support the team.

Duties

• Process customer orders accurately through the ERP system
• Manage returns, credits and order adjustments
• Review orders and resolve discrepancies
• Maintain accurate customer and order information
• Liaise with internal teams regarding order requirements
• Provide general back office order management support
• Assist the team with increased order volumes

About You

• Previous experience processing orders for tangible or physical products is essential
• Hands on experience processing orders through an ERP system
• Experience managing high volume orders, returns and credits
• Strong attention to detail and data entry accuracy
• Clear and confident written and verbal communication skills
• Comfortable working in a fast paced, transactional environment
• Confident learning new systems and processes
• Available to commence immediately and work onsite five days per week in Macquarie Park