Customer Service and Office Adminstrator

seek.com.au; Sydney; On-site; AUD 55,000 - 85,000; Full time

Job summary

Seek is seeking a Customer Service and Office Administrator in Sydney's Wetherill Park area. This full-time role focuses on delivering excellent customer service and ensuring a smooth order and delivery process.

The successful candidate will handle data entry and invoicing in MYOB, respond to calls and emails about orders, coordinate with stores and suppliers on quality issues, and support the sales team with reports, catalogs and inventory. Warranty claims and general admin are included.

Qualifications

• Must have experience using MYOB and the ability to learn a new POS system.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Impeccable attention to detail and accuracy.
• Excellent English communication (oral and written).
• Strong organizational and time-management skills to multitask and meet deadlines.

Responsibilities

• Data entry and order processing, invoicing in MYOB.
• Answer phone calls and respond to email inquiries related to orders, deliveries and products.
• Coordinate with stores and suppliers regarding quality issues and help resolve problems.
• Edit sales reports, catalogs and inventory to support management and sales team.
• Process warranty claims and perform general office administration duties.

Skills

MYOB

Customer service

Data entry

Microsoft Office

Attention to detail

Tools

MYOB

Job description

Customer Service and Office Adminstrator

Customer Service and Office Administration

Wetherill Park, Sydney NSW

Customer & Office Administration

Full time

Customer Service and Office Administration

We are an importer and wholesaler that specializes in Furniture and Houseware products to the Major Retailers in Australia, Our office is located in Wetherill Park.

About the Role:

This full-time position is ideal for someone with a passion for customer service and strong communication skills. You'll play a key role in supporting our clients and ensuring a smooth order and delivery process.

Key Responsibilities:

• Data entry and order processing, use MYOB to do invoices
• Answering the phone call and response to the email inquiries related to orders and deliveries and any others related to the products .
• Communication with the stores and the suppliers about quality issues and helping to solve the problem .
• Edit the sales report excel , catalogue , inventory to support manager and sales team
• Warranty claims processing
• General office administration duties

What We’re Looking For:

• A responsible and service-driven individual with strong attention to detail
• Ability to work autonomously and manage priorities effectively.
• Professional manner and communicating with the team and the stores .
• Prior experience in the furniture retailer and Supermarket would be great.
• Processional and go attitude and great efforts bring to our business.
• Australian driving licence will be required .
• Myob experience .

Skills, Attributes, and Experience Criteria

• Must have current knowledge/experience in the use of MYOB and the ability to learn a new POS system.
• Proficiency with using Microsoft Office (Excel / Word / Outlook).
• An impeccable standard of attention to detail and accuracy is essential.
• Excellent English communication and skills - Oral and written.
• Possess organizational and time management skills – the ability to multitask and meet deadlines.

- Benefits and Culture

• Stable business and work hours
• Friendly family business and lot of opportunity to learn

On-site parking available

We hire Australian permanant residence or Citizen with work permission .

2-3 references required ,

Employer questions

Your application will include the following questions:

• Do you have customer service experience?
• Do you have experience using MYOB and how many years
• Do you have data entry experience?