Customer Service Order Processing Officer

Healthcare Professionals Group; Sydney; On-site; AUD 50,000 - 51,000; Part time

Benefits offered by this job

Immediate start

Contract through year-end

Onsite five days a week

Metro/ Macquarie Park proximity

Job summary

Healthcare Professionals Group is seeking a Customer Service Order Processing Officer for a casual contract in Macquarie Park. You will process customer orders, manage returns and credits, and support the ERP-driven order management function in a fast-paced environment.

Based onsite five days a week, you will collaborate with the team to ensure accuracy, quick data entry, and timely order fulfilment. Immediate start with potential extension through to year-end and competitive hourly rate of

Qualifications

• Experience processing orders for tangible products.
• Hands-on experience using an ERP system.
• Experience handling high-volume orders, returns and credits.
• Excellent attention to detail and data entry accuracy.
• Clear written and verbal communication; able to work in a fast-paced environment.

Responsibilities

• Process customer orders accurately through the ERP system.
• Manage returns, credits and order adjustments.
• Review orders and resolve discrepancies.
• Maintain accurate customer and order information.
• Liaise with internal teams regarding order requirements.
• Provide general back office order management support.
• Assist the team with increased order volumes.

Skills

Attention to detail

Data entry accuracy

Written and verbal communication

Learning new systems

Tools

ERP system

Job description

Customer Service Order Processing Officer

Macquarie Park | Casual Contract | $36 to $37 per hour + Super

Benefits

• Immediate start with contract through to the end of the year
• $36 to $37 per hour + Super
• Potential for contract extension
• Supportive team and manager
• Beautiful modern offices in Macquarie Park, within walking distance of the Metro station

About the Company

Our client is a global medical device organisation with an established presence across Australia. Due to continued growth and an increase in sales, they are looking for an experienced Order Processing Officer to provide additional support to their busy Order Management team.

About the Opportunity

Reporting to the Order Management Manager, you will join a supportive team and provide hands on back office order processing support.

This is a casual contract commencing immediately through to the end of the year, with potential for extension. You will be responsible for processing orders, returns and credits while helping the team manage increased sales volumes.

The position is based onsite five days per week in Macquarie Park and would suit someone who can quickly learn new systems and confidently jump in and support the team.

Duties

• Process customer orders accurately through the ERP system
• Manage returns, credits and order adjustments
• Review orders and resolve discrepancies
• Maintain accurate customer and order information
• Liaise with internal teams regarding order requirements
• Provide general back office order management support
• Assist the team with increased order volumes

About You

• Previous experience processing orders for tangible or physical products is essential
• Hands on experience processing orders through an ERP system
• Experience managing high volume orders, returns and credits
• Strong attention to detail and data entry accuracy
• Clear and confident written and verbal communication skills
• Comfortable working in a fast paced, transactional environment
• Confident learning new systems and processes
• Available to commence immediately and work onsite five days per week in Macquarie Park