Customer Service Officer- Additional Duties Opportunity

Sydney Gymnastic and Aquatic Centre; Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

Sydney Gymnastic and Aquatic Centre in Rooty Hill NSW is seeking a Customer Service Officer to support the team with shift coverage and provide friendly, professional service.

The role involves handling enquiries via phone, email and in person, sharing information about SGAC programs and services, processing transactions, and assisting with café orders and major events when required. Internal criteria apply to selection and performance history.

Qualifications

• Reception, administration or café experience is beneficial but not essential.
• Internal selection criteria includes current performance, performance management history, punctuality and attendance.

Responsibilities

• Provide friendly and professional customer service
• Assist with enquiries via phone, email and in person
• Provide information on SGAC programs, classes and services
• Process customer transactions and maintain accurate records
• Assist with café orders when required
• Assist with major events, including ushering and guestsupport

Skills

Customer service

Communication

Multitasking

Job description

Customer Service Officer- Additional Duties Opportunity

Sydney Gymnastic and Aquatic Centre – Rooty Hill NSW

Looking to gain experience in Customer Service? We are seekingcurrent team members interested in undertaking additional dutieswithin our Customer Service team to assist with shift coverage whenrequired.

The day-to-day:

• Provide friendly and professional customer service
• Assist with enquiries via phone, email and in person
• Provide information on SGAC programs, classes and services
• Process customer transactions and maintain accuraterecords
• Assist with café orders when required
• Assist with major events, including ushering and guestsupport

Our perfect fit:

Someone with great communication and customer service skills whocan multitask in a busy environment and is willing to learn.Reception, administration or café experience would be beneficialbut is not essential.

Internal selection criteria applies, including currentperformance, performance management history, punctuality andattendance, relevant skills and experience.