Customer Service Officer

Council Jobs; Roma; On-site; AUD 66,000 - 81,000; Part time

Benefits offered by this job

Locality allowance

Salary sacrifice facilities

Employee Assistance Program

Discounted gym memberships

Discounted health insurance

Job summary

Maranoa Regional Council is seeking an Administration Officer on a fixed-term casual basis to support Council teams with customer requests, registers, and essential documents. The role involves contributing to service delivery and business system requirements, under supervision of department leaders.

Applicants should hold a C-class driver licence, CPR, and Blue Card. The position offers local allowances and employee benefits, with a commitment to diversity and inclusion within the workforce.

Qualifications

• Customer service and admin tasks for council services.
• Strong organisation and communication skills required.
• Ability to maintain registers and prepare reports.

Responsibilities

• Provide administrative support to Council teams.
• Assist with customer requests and inquiries.
• Maintain registers, prepare documents and correspondence.

Skills

Customer service

Office administration

Tools

Driver Licence (C Class)

CPR Certification

Blue Card

Job description

Maranoa RegionalCouncil is an inclusive, proud and connected community, attracting andembracing opportunity to forge a strong future for generations to come. Wesupport our individual communities to grow while building one strong connectedregion that partners with people, business and industry to thrive.

Why it is worth working at Maranoa Regional Council?

• Fixed-Term, Casual position
• $73,707.41per annum
• Maranoa locality allowance $72.00 per fortnight
• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
• Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
• Discounted Gym Memberships at PCYC and Snap Fitness
• Discounted Health Insurance through Bupa

Purpose:

To provide administrative support to Council teams by assistingwith customer requests, maintaining registers,contributing to department documents and reports, correspondence, and othertasks to maintain Council’s service delivery and business systems requirements.

Under the guidance anddirection of department leaders, the AdministrationOfficer will demonstrate skills, knowledge and experience associated with businessadministration by undertaking general admin tasks and providing quality customerservice.

Key Responsibilities:

• Administration Functions
• Customer Service (Internal and External)

See attached position description for further responsibilities

Mandatory and Highly Desirable Qualifications and Licences:

• Current C (Car) Class Driver Licence
• CPR Certification (current)
• Blue Card (Working with Children Check)

Discover the Maranoa Region:

HOME -Roma Queensland

Additional Information:

MRC reserves the right to close or withdraw vacancies beforethe advertised closing date, or extend the closing date, without prior notice.

The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

As this position is a fixed-term casual position, MRC reserves the right to terminate by providing 2 weeks notice.

For more information:

Website: www.maranoa.qld.gov.au

Telephone: [phone] ***

Maranoa Regional Council is an equal opportunityemployer, and we encourage applications from candidates of all backgrounds. Weactively support diversity and inclusion in our workplace