Customer Service Officer

Pulse Software; Roma; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Maranoa locality allowance

Salary sacrifice facilities

Employee Assistance Program

Discounted Gym Memberships

Discounted Health Insurance

Job summary

Maranoa Regional Council is seeking an Administration Officer to provide administrative support to Council teams, maintain registers, and assist with reports and correspondence. Working on-site in Roma, you will deliver quality customer service and contribute to service delivery across departments.

The role is a fixed-term casual position with Stream A Level 3 pay. A locality allowance and salary sacrifice options are available, along with employee assistance and health benefits.

Qualifications

• Covering letter stating why you are interested in the position.
• Address the questions presented in the application form if applicable.

Responsibilities

• Administration Functions
• Customer Service (Internal and External)
• See attached position description for further responsibilities

Job description

Location:

Roma

Compensation:

Fortnightly payment. Annual salary AUD $73,707.41 - $73,707.41

Employment type:

Casual

Work Arrangement:

On-site

About Maranoa Regional Council:

Maranoa RegionalCouncil is an inclusive, proud and connected community, attracting andembracing opportunity to forge a strong future for generations to come. Wesupport our individual communities to grow while building one strong connectedregion that partners with people, business and industry to thrive.

Why it is worth working at Maranoa Regional Council?

• Fixed-Term, Casual position


• Stream A Level 3 - $73,707.41per annum


• Maranoa locality allowance $72.00 per fortnight


• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)


• Employee Assistance Program – free 24 hour nationwide confidential personal or work‑related counselling services for employees and their families.


• Discounted Gym Memberships at PCYC and Snap Fitness


• Discounted Health Insurance through Bupa

Purpose:

To provide administrative support to Council teams by assistingwith customer requests, maintaining registers,contributing to department documents and reports, correspondence, and othertasks to maintain Council’s service delivery and business systems requirements.

Under the guidance anddirection of department leaders, the AdministrationOfficer will demonstrate skills, knowledge and experience associated with businessadministration by undertaking general admin tasks and providing quality customerservice.

Key Responsibilities:

• Administration Functions


• Customer Service (Internal and External)

See attached position description for further responsibilities

Mandatory and Highly Desirable Qualifications and Licences:

To be successful you will need to demonstrate that you meet the below mandatory requirements for the role:

• Coveringletter stating why you are interested in the position.


• Addressthe questions presented in the application form if applicable.

Additional Information:

MRC reserves the right to close or withdraw vacancies beforethe advertised closing date, or extend the closing date, without prior notice.

The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre‑employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

As this position is a fixed-term casual position, MRC reserves the right to terminate by providing 2 weeks notice.

Maranoa Regional Council is an equal opportunityemployer, and we encourage applications from candidates of all backgrounds. Weactively support diversity and inclusion in our workplace