Customer Service Officer

Maranoa Regional Council; Roma; Hybrid; AUD 66,000 - 81,000; Part time

Benefits offered by this job

9-day fortnight

Long service leave

Five weeks annual leave

Parental leave

Job summary

Maranoa Regional Council is seeking an Administration Officer for a fixed-term casual position in Roma, Queensland. The role supports council teams, maintains registers, and assists with reports and correspondence to sustain service delivery.

You will operate under department guidance, performing general admin tasks and delivering quality customer service while meeting mandatory licensing and safety checks.

Qualifications

• Current C class driver's licence.
• CPR certification is current.
• Blue Card (Working with Children Check) is required.

Responsibilities

• Administrative support duties across councils teams.
• Customer service for internal and external stakeholders.

Skills

Driver licence

CPR certification

Blue Card

Job description

Why it is worth working at Maranoa Regional Council?

Maranoa RegionalCouncil is an inclusive, proud and connected community, attracting andembracing opportunity to forge a strong future for generations to come. Wesupport our individual communities to grow while building one strong connectedregion that partners with people, business and industry to thrive.

• Fixed-Term, Casual position
• Stream A Level 3 - $73,707.41per annum
• Maranoa locality allowance $72.00 per fortnight
• Work a 9-day fortnight with a Rostered Day Off.
• Access Long service leave after seven (7) years
• Five weeks of annual leave annually
• Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave
• Three weeks sick leave annually
• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
• Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
• Discounted Gym Memberships at PCYC and Snap Fitness
• Discounted Health Insurance through Bupa

Purpose:

To provide administrative support to Council teams by assistingwith customer requests, maintaining registers,contributing to department documents and reports, correspondence, and othertasks to maintain Council’s service delivery and business systems requirements.

Under the guidance anddirection of department leaders, the AdministrationOfficer will demonstrate skills, knowledge and experience associated with businessadministration by undertaking general admin tasks and providing quality customerservice.

Key Responsibilities:

• Administration Functions
• Customer Service (Internal and External)

See attached position description for further responsibilities

Mandatory and Highly Desirable Qualifications and Licences:

To be successful you will need to demonstrate that you meet the below mandatory requirements for the role:

• Current C (Car) Class Driver Licence
• CPR Certification (current)
• Blue Card (Working with Children Check)

Discover the Maranoa Region:

HOME -Roma Queensland

Additional Information:

MRC reserves the right to close or withdraw vacancies beforethe advertised closing date, or extend the closing date, without prior notice.

The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

As this position is a fixed-term casual position, MRC reserves the right to terminate by providing 2 weeks notice.

For more information:

Website: www.maranoa.qld.gov.au

Telephone: [phone] ***

Maranoa Regional Council is an equal opportunityemployer, and we encourage applications from candidates of all backgrounds. Weactively support diversity and inclusion in our workplace