Customer Service & Logistics Specialist

Saint Peter; Sydney; Presencial; AUD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Descripción de la vacante

Saint Peter is seeking a Customer Service Specialist in Sydney to manage inquiries, process orders, and coordinate communication across departments. You will ensure accurate order processing, maintain service registers, and contribute to a smooth, client-focused operation in the healthcare/pharmaceutical sector.

The role emphasizes strong communication, independent work, and teamwork to support sales, finance, and logistics while maintaining excellent customer relations.

Formación

• Proven experience in customer service and office administration.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel for reporting.
• Ability to work independently and as part of a team.

Responsabilidades

• Handle incoming calls and emails from customers, processing orders and requests accurately.
• Maintain customer service and logistics registers, ensuring timely updates.
• Build customer loyalty through professional and courteous service.
• Collaborate with internal teams, including sales and finance, to address customer needs.
• Conduct shipping and invoicing tasks in the inventory management system.
• Provide administrative support and manage customer records effectively.
• Liaise with external partners to track shipments and resolve issues.

Conocimientos

Customer service

Office admin

Excel

Communication

Herramientas

Microsoft Office

Descripción del empleo

Saint Peter is seeking a Customer Service Specialist in Sydney to manage inquiries, process orders, and coordinate communication across departments. You will ensure accurate order processing, maintain service registers, and contribute to a smooth, client-focused operation in the healthcare/pharmaceutical sector.

The role emphasizes strong communication, independent work, and teamwork to support sales, finance, and logistics while maintaining excellent customer relations.