Customer Service & Internal Sales Support — ERP/CRM Pro

Ensitech; Penrith; On-site; AUD 60,000 - 80,000; Full time

Job summary

Ensitech is seeking a proactive Customer Service & Internal Sales Support professional to join our Australian team. You’ll liaise with customers across Europe, the US, Australia & NZ, clarify needs, enter and fulfil orders, coordinate deliveries and support the sales function, while adopting our ERP and CRM systems.

You'll enjoy a busy, structured environment that rewards attention to detail, clear communication and the ability to manage multiple priorities.

Qualifications

• 2 years of customer service experience preferred.
• Experience with ERP and CRM platforms is advantageous.
• Good communication and multitasking skills required.

Responsibilities

• Handle customer inquiries and clarify needs.
• Enter and fulfil orders and coordinate deliveries.
• Support sales team and assist with promotional campaigns.

Skills

Customer service

Sales support

Tools

SAP

Acumatica

MYOB

Salesforce

Zoho CRM

Job description

Ensitech is seeking a proactive Customer Service & Internal Sales Support professional to join our Australian team. You’ll liaise with customers across Europe, the US, Australia & NZ, clarify needs, enter and fulfil orders, coordinate deliveries and support the sales function, while adopting our ERP and CRM systems.

You'll enjoy a busy, structured environment that rewards attention to detail, clear communication and the ability to manage multiple priorities.