Customer Service & Internal Sales Support

Ensitech; Penrith; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Ensitech is seeking a proactive Customer Service & Internal Sales Support professional to join our Australian team. You’ll liaise with customers across Europe, the US, Australia & NZ, clarify needs, enter and fulfil orders, coordinate deliveries and support the sales function, while adopting our ERP and CRM systems.

You'll enjoy a busy, structured environment that rewards attention to detail, clear communication and the ability to manage multiple priorities.

Formación

• 2 years of customer service experience preferred.
• Experience with ERP and CRM platforms is advantageous.
• Good communication and multitasking skills required.

Responsabilidades

• Handle customer inquiries and clarify needs.
• Enter and fulfil orders and coordinate deliveries.
• Support sales team and assist with promotional campaigns.

Conocimientos

Customer service

Sales support

Herramientas

SAP

Acumatica

MYOB

Salesforce

Zoho CRM

Descripción del empleo

Customer Service & Internal Sales Support

Do you want a role that has a hand in everything? You will be communicating with and servicing customers primarily in Europe and the US, but also Australia & NZ, working across various functions in the business to clarify customer needs, enter and fulfil orders, co-ordinate deliveries, assist the sales team, help launch promotional campaigns, while keeping track of everything with a new ERP system and CRM platform.

As part of small but very dedicated team in a growing Australian business you enjoy learning the technical aspects of industrial products and have a great ability to juggle a big workload with competing priorities.

You're a proactive, high horsepower individual who loves being busy, very structured, attentive to detail, a great communicator, and able learn quickly on the run.

Ideally you will have 2 years of Customer Service experience under your belt. You understand technology platforms and ideally have user experience in ERP systems such as SAP, Acumatica, or MYOB and CRM experience in Salesforce or Zoho.