Customer Service & Events Host — Flexible Hours, Fun Centre

Tenpin Ltd

Town Of Cambridge

On-site

AUD 42,000 - 52,000

Full time

9 days ago
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Benefits offered by this job

Retailer discounts
Best Doctors
Free bowling
Free food
Maternity leave
Paternity leave
Adoption leave
Medicash cash back
Employee assistance
Free counselling
Life assurance 2x salary
Long service awards
Recommend a friend
On the Spot Rewards

Job summary

Tenpin Ltd is seeking a Customer Service Assistant to deliver an outstanding experience across reception, bookings, and hospitality. You will welcome guests, answer enquiries, host events, and assist with food and drinks, while keeping the centre clean and inviting for families and players alike.

You’ll join a dynamic team across Laser Arena, Escape Rooms, karaoke rooms and parties, with a proactive, energetic approach and a commitment to superb service.

Qualifications

  • Experience delivering excellent customer service in a fast-paced environment.
  • Strong communication skills and a 'nothing is too much trouble' attitude.
  • Fully flexible including evenings and weekends.
  • Approachable, helpful, organised and a strong team player.

Responsibilities

  • Manage reception bookings and answer enquiries.
  • Identify sales opportunities and host events.
  • Serve food and drinks and keep the centre clean and welcoming.
  • Work across departments including Laser Arena, Escape Rooms, karaoke rooms, and children’s parties.

Skills

Customer service
Communication
Flexible schedule
Team player
Attention to detail
Positive attitude
Enthusiasm

Job description

Tenpin Ltd is seeking a Customer Service Assistant to deliver an outstanding experience across reception, bookings, and hospitality. You will welcome guests, answer enquiries, host events, and assist with food and drinks, while keeping the centre clean and inviting for families and players alike.

You’ll join a dynamic team across Laser Arena, Escape Rooms, karaoke rooms and parties, with a proactive, energetic approach and a commitment to superb service.

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