Venue Manager

iPlay; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + incentives

Staff discounts and team events

Career progression and training

Job summary

iPlay Tenpin City Lidcombe is seeking an energetic Venue Manager to lead daily operations, drive guest experience and grow the bowling business. You will manage a team across league and social bowling, arcade entertainment and events, reporting to the Regional Manager.

We value hands-on leadership, strong commercial sense and a passion for creating memorable experiences in a fast-paced entertainment environment.

Qualifications

• Experience leading a venue team and driving guest experience.
• Strong knowledge of league and social bowling operations.
• Proven ability to manage rosters, budgets and reporting.

Responsibilities

• Lead and inspire a high-performing venue team.
• Oversee day-to-day venue operations and guest experiences.
• Drive performance growth across league and bowling operations.
• Ensure safety, cleanliness and regulatory compliance.
• Coach and develop the team for peak periods.

Skills

People leadership

Bowling operations

Leadership in fast-paced environments

Budget & reporting

Education

RSA / RMLV / Food Safety Supervisor

Tools

Microsoft Excel

Job description

Become the Venue Manager at iPlay Tenpin City Lidcombe!

Some venues are about entertainment. This one is about bringing people together.

From competitive league bowling and social bowling to arcade games, parties and family entertainment, iPlay Tenpin City Lidcombe is a destination where guests come to compete, celebrate, connect and have a great time.

We’re looking for an experienced, energetic Venue Manager to take the lead and drive the performance, culture and guest experience across one of our established entertainment venues.

If you’re a natural leader who knows how to build great teams, understands bowling operations and thrives in a fast-paced environment, this could be your next big move.

THE ROLE

As Venue Manager, you’ll take ownership of the day-to-day operation of iPlay Tenpin City Lidcombe, leading a team that delivers exceptional experiences across league bowling, social bowling and arcade entertainment.

Reporting to the Regional Manager, you’ll be hands-on, commercially focused and passionate about creating a venue that guests want to return to again and again.

WHAT YOU’LL DO

Lead and inspire a high-performing venue team

Take ownership of the day-to-day operation of the venue

Drive the performance and growth of league and bowling operations

Ensure exceptional customer service and memorable guest experiences

Manage rosters, labour costs, inventory and venue resources

Oversee reporting, budgets, stock control and ordering

Monitor venue performance and identify opportunities to improve results

Build strong relationships with league bowlers, social bowlers and regular guests

Lead from the front during busy periods, events and peak trading times

Ensure high standards of safety, cleanliness and compliance

Coach and develop your team to reach their full potential

Work closely with the Regional Manager and wider leadership team to achieve business goals

ABOUT YOU

You’re a people leader, problem solver and all-round good time enthusiast who knows how to get the best out of a team.

You’ll bring:

Strong knowledge of bowling operations, particularly league bowling, with a genuine understanding of what drives a successful bowling centre

Proven leadership experience in bowling, entertainment, hospitality, retail, leisure or a similar fast-paced environment

A hands-on leadership style and a willingness to get stuck in

Strong commercial awareness and an understanding of venue performance

Excellent communication and people-management skills

Confidence managing budgets, labour costs, stock and reporting

Good working knowledge of Microsoft Excel

The ability to remain calm, positive and solutions-focused under pressure

Confidence around arcade games and interactive entertainment

Flexibility to work across days, nights, weekends and public holidays

Ideally, qualifications such as RSA, RMLV, Food Safety Supervisor or other relevant certifications

WHY iPLAY?

At iPlay, we believe great venues are built by great people.

You’ll get:

Competitive salary + performance incentives

Training, development and genuine career progression

The opportunity to lead an established entertainment venue

A supportive team environment with experienced leadership

The chance to make a real impact on venue performance and culture

Access to staff discounts, competitions, social events and other team perks

The opportunity to be part of a growing Australian entertainment brand

READY TO TAKE THE LEAD?

If you’re an energetic leader who understands bowling, knows how to build great teams and wants to make a real impact, we want to hear from you.

Bring your energy. Bring your leadership. Bring the fun.